Costumizer editor not saving the changes in product page

This topic has 13 replies, 4 voices, and was last updated 2 years, 5 months ago ago by Alessandro

  • Avatar: Alessandro
    Alessandro
    Participant
    July 4, 2022 at 14:48

    Hello,

    I’m facing again problem with costumizer, I set all and publish but I can’t see any change when I check the site. Tested in incognito mode too and with a browser caches refresh.

    in costumizer
    https://prnt.sc/Tli0F-ZYjBo8

    results
    https://prnt.sc/8L5mJN5WsnUh

    Also, after other costumization from another ticket I see that the One click purchase button near the add to cart one was moved from below to right, here as it was before (it’s old screen so don’t see the highligthed tags but the one click button instead of course):
    https://prnt.sc/JjmYyWtoVaAs

    I prefer to have it displayed in that way please, thanks!

    Please, contact administrator
    for this information.
    12 Answers
    Avatar: Alessandro
    Alessandro
    Participant
    July 4, 2022 at 15:50

    same problem for the my account button
    https://prnt.sc/jJC0C-wDH1iq

    Avatar: Alessandro
    Alessandro
    Participant
    July 4, 2022 at 17:14

    A quick update! The good operator Olga supposed a server cached related problem and she was right, sucuri firewall is saving a caches version of the staging site too (it shouldn’t because it has a different path for what I know).
    I now can see all the costum work sorry for the mistake costumizer is working pretty well.

    I just wait for this now:
    after other costumization from another ticket I see that the One click purchase button near the add to cart one was moved from below to right, here as it was before (it’s old screen so don’t see the highligthed tags but the one click button instead of course):
    https://prnt.sc/JjmYyWtoVaAs

    I prefer to have it displayed in that way please, thanks you so much!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 4, 2022 at 20:00

    Hello,

    Could you, please, provide us with a link to the product where you have the mentioned problem?

    Regards

    Avatar: Alessandro
    Alessandro
    Participant
    July 4, 2022 at 22:56

    Sure, you can check any product available in the store, anyway for a quick view I link you the first you can see in the homepage:
    https://psytrance-pro.com/staging/shop/doctor-doubledrop/spectral-dark-psytrance-soundset

    https://prnt.sc/o69G0KyHGp_Q

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 5, 2022 at 17:16

    Hello,

    Check now, please.

    Regards

    Avatar: Alessandro
    Alessandro
    Participant
    July 6, 2022 at 13:12

    Hi, I see an unwanted additional “Buy now” botton where I’d like to see the “one-click purchase” one.

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2022 at 13:40

    Hello,

    Single Product Builder > Add to cart > disable Buy now button

    Regards

    Avatar: Alessandro
    Alessandro
    Participant
    July 6, 2022 at 18:17

    Hello, thanks for the reply.
    If I disable that button, the “one click purchase” one back to the initial position when I opened the ticket for move it where the “Buy now” button appears after Olga costumization.

    For quick support I paste again my initial request here:

    Also, after other costumization from another ticket I see that the One click purchase button near the add to cart one was moved from below to right, here as it was before (it’s old screen so don’t see the highligthed tags but the one click button instead of course):
    https://prnt.sc/JjmYyWtoVaAs

    I prefer to have it displayed in that way please, thanks!

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 6, 2022 at 18:53

    Hello,

    Fixed. Check now, please.

    Regards

    Avatar: Alessandro
    Alessandro
    Participant
    July 6, 2022 at 19:16

    great thanks, a last question for this thread please. Why the add to cart button under the image in the product page has different style from the the add to cart button in the homepage and in the related prodcust sliders at the bottom of the product page?

    Thanks!

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 7, 2022 at 06:35

    Hello, @Alessandro,

    Actually, the thing is all the content comes from the WooCommerce plugin our theme is responsible for only the styling if you want to set the single product page to add to cart button like it is on the home page and on the related product page then you can easily make it by going on the XStore >> Theme Options >> WooCommerce >> Single Product Builder >> Add to Cart from there you will be able to set the styles as per your need. Here is a video for a better reference: https://streamable.com/liaq6j

    Regards 8Themes Team.

    Avatar: Alessandro
    Alessandro
    Participant
    July 7, 2022 at 16:57

    Hi Awais, thanks for the detailed reply with also the video!

    I was able to make all buttons the same thanks!

    Best
    Alessandro

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