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Could not create directory. - by ertan - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

  • Avatar: ertan
    ertan
    Participant
    May 23, 2018 at 14:24

    I have bought XStore theme today. The first step that installing to my WordPress site is failed. it says: 

    Unpacking the package…

Could not create directory. xstore/theme/assets/dummy/photographer-about-us

    I have downloaded a free WordPress theme and tried to install it on the same site. there is no error. it installed successfully. but when i try to install XStore_Theme_v.4.25.zip it fails and gives the error message.

    I am using XAMMP and my OS is Windows 10. I checked folder permissions and nothing is wrong with them.

    Thank you.

    #193478 Copied Theme version: 4.25
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 23, 2018 at 18:02

    Hello,

    Very strange. Can you try to extract the XStore_Theme_v.4.25.zip archive and just move xstore folder that you will get to wp-content/themes/ folder?

    Regards

    #193487 Copied
    Avatar: ertan
    ertan
    Participant
    May 24, 2018 at 08:22

    Hi Olga,

    I did what you said and it’s working now. Thanks.

    #193503 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2018 at 08:25

    Hello,

    You’re welcome!

    Regards

    #193505 Copied
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