Could you please add products to the appropriate categories ?

This topic has 4 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

  • Avatar: Baisley
    Baisley
    Participant
    May 1, 2023 at 06:28

    Could you please add products to the appropriate categories ?

    https://we.tl/t-osr7gugnC9

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 1, 2023 at 07:13

    Hello, Baisley,

    Thank you for getting in touch with us.

    Please read about adding products to categories in this article – https://woocommerce.com/document/managing-product-taxonomies/

    We do not have correct temporary wp-admin access to your site, so we can’t do this for you.

    Kind Regards,
    8theme team

    Avatar: Baisley
    Baisley
    Participant
    May 1, 2023 at 07:30

    Dear Support Team,

    I would like to provide you with the correct wp-admin access to complete the task of adding products to the appropriate categories on my site. Please use the following login credentials to access the wp-admin:

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 1, 2023 at 07:50

    Hello, Baisley,

    Thank you for your response.

    BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information.
    We’ve edited your reply and moved access into the Private Content area.

    You have more than three thousand products on your website. It would take a long time to manually add them to categories. You need a personal content manager or do it yourself, for example – https://prnt.sc/VqBZja74CVnT
    Sorry, but we are not a personal content manager.

    Did you import all these products? On-site from where they were taken, products were associated with correct categories? In this case, we would recommend you contact support of WooComerce plugin, so they help you to import products together with categories and associate them automatically. Likely you will need to delete current categories and products and do the correct import then. This is independent of the theme, so we ask you to contact WooCommerce support – https://wordpress.org/support/plugin/woocommerce/

    We hope for your understanding.

    Kind Regards,
    8theme team

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