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Could you please help me in improving the pagespeed issues

This topic has 6 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

aurangzebaa

Participant

February 1, 2022 at 18:44

im so tired of all these issues. please tell me how to issues listed out by pagespeed

#315816 Copied Theme version: 8.0.12

5 Answers

Olga Barlow

Support staff

February 2, 2022 at 15:32

Hello,

We are very sorry but we don’t provide individual optimization services. You can submit optimization request here.

Or we are ready to give you refund if you are not satisfied with the theme speed.

Regards

#315927 Copied

aurangzebaa

Participant

March 4, 2022 at 17:26

Hey, I would like to know how many days do we have so that we can refund. My client is having so many issues with the theme speed that i cant explain. i don’t know what is up

#318951 Copied

Robert Hall

Support staff

March 4, 2022 at 22:38

Hello,

Please be aware that Xstore theme has not any issue about speed and mostly your speed issue related to all plugins together and combinations of your server configuration, If you are using XStore theme alongside of heavy pages and other plugins like revslider or some plugins for security… of course you need to upgrade and optimize your server.
You are able to recheck your website and let me know if you need to have a refund request.

Regards

#318961 Copied

aurangzebaa

Participant

March 10, 2022 at 08:40

So I confirmed with the client and he really wants to take a refund. I have tried everything but its not solving. kindly please approve the refund. thank you for accommodating and helping. It meant a lot.

#319310 Copied

Olga Barlow

Support staff

March 10, 2022 at 09:51

Hello,

Take our apologies if you faced any inconvenience using our theme.
You can submit refund request here https://themeforest.net/refund_requests/new

Regards

#319315 Copied
Tagged: help, improvement, optimization, pagespeed, themes, woocommerce, wordpress
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