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Couldn’t update theme to lastest from dashboard

This topic has 4 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

Nguyeneric

Participant

May 25, 2022 at 04:39

When I updated, I received this error: Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature
Although I deactivated it, It couldn’t do

#324537 Copied Theme version: 8.1.5

3 Answers

Rose Tyler

Support staff

May 25, 2022 at 06:59

Hello,

Thanks for using XStore.
Please try the solution from this topic – https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273465

Regards

#324543 Copied

Nguyeneric

Participant

May 26, 2022 at 11:14

Hello Rose Tyler
I understood I’ve updated via FTP, but next time I want to auto-update, updating via FTP is inconvenient

#324627 Copied

Olga Barlow

Support staff

May 26, 2022 at 15:22

Hello,

The mentioned issue appears because of activation on other domains as a rule. So go to XStore > Dashboard > deactivate and activate the theme. It would fix the problem with the update for the next time. Or provide us with WP Dashboard access to your site and we’ll help you.

Regards

#324650 Copied
Tagged: dashboard, latest, persuasive, themes, update, woocommerce, wordpress
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