Return to previous page

Countdown timer not functioning - by McMullen

This topic has 7 replies, 2 voices, and was last updated 9 years, 12 months ago ago by Eva Kemp

McMullen

Participant

November 9, 2014 at 19:42

Hello!

The countdown feature that comes with Ultimate Addons plugin doesn’t seem to be working (see screenshot http://prntscr.com/54ol0g). The date picker does not load, and manually entering the date and time (using the suggested format) doesn’t work either.

Suggestions?

#23851 Copied

6 Answers

McMullen

Participant

November 9, 2014 at 20:47

I should also mention that I tried deactivating all plugins (except those that were bundled with Royal Theme), but that didn’t work either.

I also tried creating the timer in another site running ultimate add ons, then replace the shortcode in the fronted editor of this site, but it still didn’t work.

#23852 Copied

Eva Kemp

Support staff

November 10, 2014 at 10:34

Hello,

Please provide us with the link where you placed counter element and wp-admin panel/FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#23879 Copied

McMullen

Participant

November 10, 2014 at 19:41

Thanks Eva!

I’d like to take advantage of as many native features as possible, so I can delete some of the 3rd party plugins currently in use.

Please, contact administrator
for this information.

#23978 Copied

Eva Kemp

Support staff

November 11, 2014 at 19:24

Hello,

I’ve updated the Visual Composer and Essential Grid plugins.
Please clarify if you changed the original theme files.
If so, what changes have you made?

Thank you.
Regards,
Eva Kemp.

#24153 Copied

McMullen

Participant

November 12, 2014 at 05:54

Thank you for making the updates! I have not made any changes to the theme files.

#24214 Copied

Eva Kemp

Support staff

November 21, 2014 at 17:08

Hello,

Sorry for a long delay.
Please update the theme to 1.5 version. Some bugs were fixed there.
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”).

Thank you.
Regards,
Eva Kemp.

#25974 Copied
Viewing 7 results - 1 through 7 (of 7 total)