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Counters not incrementing? - by stephenmorton

This topic has 11 replies, 2 voices, and was last updated 10 years ago ago by Eva Kemp

stephenmorton

Participant

October 21, 2014 at 10:31

Hi,
How do you get the counters to increment. Mine aren’t (the green ones in the ctr of the page)?
URL is here http://totaltelco.com.au/staging/

Also, I changed the theme colour to red in the theme panel. The only think this has changed is the currency text in the header and some boxes at the bottom of the page, all the buttons, links etc are still green, is there not a master way to change text colour?

How do I change the green moving video background behind the counters. I can’t find it anywhere?
Steve

#20731 Copied

10 Answers

stephenmorton

Participant

October 21, 2014 at 10:35

PS, I found the background vide for the counters, so don’t worry about that – Sorted! Still can’t get counters to increment, and can’t find a smart way to change theme colour/accents to red instead of green.

#20732 Copied

Eva Kemp

Support staff

October 21, 2014 at 13:39

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#20786 Copied

stephenmorton

Participant

October 21, 2014 at 14:12

pls see below
Thanks Eva

Please, contact administrator
for this information.

#20801 Copied

Eva Kemp

Support staff

October 22, 2014 at 10:15

Hello,

We’ve fixed the issue with counter.
Please check now.

Thank you.
Regards,
Eva Kemp.

#20955 Copied

stephenmorton

Participant

October 22, 2014 at 23:32

Thanks for fixing it, what did you do? Was it something I did, or was it a bug?

However, now, I notice that the cart, at the top right of the screen, is missing when the page loads, and only appears when you scroll down the page. All you can see, until you scroll the page is the number 0. I am pretty sure, it was working yesterday.

#21182 Copied

Eva Kemp

Support staff

October 23, 2014 at 15:20

Hello,

We’ve just updated the plugin Ultimate VC Addons.
Please make sure you have icon icons.png in the directory wp-content/themes/images/sprite.
Or provide us with FTP login details.

Thank you.
Regards,
Eva Kemp.

#21304 Copied

stephenmorton

Participant

October 23, 2014 at 23:38

The icon is there, actually in another directory I will post below. This can’t be the issue, because the icon is there when you scroll the page, just disappears when the page loads and scrolled back up to the top. I will also post my ftp details below. PS, the version of Ult VC is actually still out of date, and I can’t update without getting a licence for it.

Please, contact administrator
for this information.

#21416 Copied

Eva Kemp

Support staff

October 24, 2014 at 09:21

Hello,

Sorry, but the credentials for FTP are incorrect.
Please check them.

Thank you.
Regards,
Eva Kemp.

#21475 Copied

stephenmorton

Participant

October 24, 2014 at 12:16

sorry, try below

Please, contact administrator
for this information.

#21512 Copied

Eva Kemp

Support staff

October 24, 2014 at 16:30

Hello,

I’ve edited the path to the icon image.
Please check Home page now.

Regards,
Eva Kemp.

#21602 Copied
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