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Couple of Quetions - by boka003 - on WordPress WooCommerce support

This topic has 32 replies, 5 voices, and was last updated 7 years, 1 months ago ago by Olga Barlow

boka003

Participant

September 29, 2017 at 17:42

Hi, i have couple quetions for you, most of my quetions are about demo, how to make my web site lik demo, if you have some tutorijal about this that will be great.

2. Can you please tell me how i can create this: https://prnt.sc/gqil9i and in wich widget i need to add this to show on shop page and on sigle product page
3. How i can add this to signe product: http://prntscr.com/gqiq01
4. This tabs i can add when i creating product via woo commerce: http://prntscr.com/gqiqbv ??
5. How i can add slidet to shop page: http://prntscr.com/gqir34
6. What widget is this: http://prntscr.com/gqirms
7. How can i crate newsletter like this: http://prntscr.com/gqirst , when i open newsletter i get this: http://prntscr.com/gqis1a
8. Can you please tell me some good plugin for support chat ?

#173832 Copied Theme version: updated WooCommerce version: updated

31 Answers

boka003

Participant

October 1, 2017 at 17:47

BUMP 🙁

#173865 Copied

Amzy Leel

Participant

October 2, 2017 at 08:04

Hi,

2. go to static block > prefooter > edit and enable the back end editor then you will see the options
3. what is signe product ?
4. yes, you can create that using product page options

#173876 Copied

Amzy Leel

Participant

October 2, 2017 at 08:04

5. add our slider ‘shortcode’ in 8theme options > ecommerce > shop > product Page Banner Content
6. that is 8theme product widget

#173877 Copied

Amzy Leel

Participant

October 2, 2017 at 08:04

7. check the replies here : https://www.8theme.com/topic/newsletter-popup-like-demo/
8. we are using intercom.io

#173878 Copied

boka003

Participant

October 3, 2017 at 00:50

Thank You for all reply’s

2.When i open static block i have this settings: http://prntscr.com/gsirsy
On web site is show like this: http://prntscr.com/gsirye

Which widget i need to use to create this lists: http://prntscr.com/gsis4m
I try every woocommenre widget in visual compresor, but nothing work. 🙁
This widgets i try: http://prntscr.com/gsiskt

3. How i can crate this sidebar on single product: https://prnt.sc/gqiq01 ?
I try to find this in static box, but isn’t there….

7. Now my newsletter look like this: http://prntscr.com/gsixm3
How i can create design like: https://prnt.sc/gqirst

Thank You sooo much

#173998 Copied

Rose Tyler

Support staff

October 3, 2017 at 09:52

Hello,

2. Please see screenshots http://prntscr.com/gsn3vm > http://prntscr.com/gsn3zn https://www.modernmarketingpartners.com/set-featured-products-woocommerce/, https://prnt.sc/fhj6vf.
3. You can manage single product sidebar widgets from Appearance > Widgets > Single Product Sidebar http://prntscr.com/gsn5vz. Our offers is not a widget, these products are Up-Sells products (Theme Options > E-Commerce > Single Products > Location of upsell products > Sidebar).
7. Edit Newsletter popup static block or provide wp-admin access in Private Content.

Regards

#174059 Copied

boka003

Participant

October 5, 2017 at 10:33

Thank You !!

7. here is.

– Where i can setup this widget: https://prnt.sc/gt3de8 to show only on shop page, now its show on every page (front page, contact, product page….)

– How i can make this filed (form) more visible: http://prntscr.com/gtiw5e

Please, contact administrator
for this information.

#174283 Copied

Rose Tyler

Support staff

October 5, 2017 at 10:56

7. I’ve created Newsletter popup static block and added this code http://prntscr.com/gtj5rd in Custom css. Please check.
8. Navigate to Appearance > Widgets. Fill in Custom Sidebar title and press the Add Sidebar button, then add in your custom sidebar prefooter static block. Go to Edit Shop page > [8theme] Layout options > http://prntscr.com/gtixbm.

Regards

#174284 Copied

boka003

Participant

October 5, 2017 at 17:46

Awsome!

Thank You !!!

– How i can make this filed (form) more visible: http://prntscr.com/gtiw5e
(this for look good at pop up newsletter, but at this news letter not soo good, can i create more than 1 form ofr newsletter ?

And last, how can i remove support chat from theme options ?

Thank You

#174315 Copied

boka003

Participant

October 5, 2017 at 17:55

Sorry, but one more.

How can i widget filter by colour http://prntscr.com/gtoryy

#174316 Copied

Rose Tyler

Support staff

October 6, 2017 at 08:53

Hello,

Please provide a link, so I could see this form http://prntscr.com/gtiw5e.
Free version of MailChimp allows to create only 1 form.
You can disable chat in Theme Options http://prntscr.com/gtx1wz.
Go to Appearance > Widgets > Shop sidebar > http://prntscr.com/gtx3ji, dont forget to create variable products with attributes.

Regards

#174370 Copied

boka003

Participant

October 6, 2017 at 13:44

Thank You,

Here is link: http://dizajnarena.review/shop/

How can i change this colour when i mark text: http://prntscr.com/gtlebq , now is red, is there any possability to change it to custom colour ?

Thanks

#174410 Copied
Rose Tyler

Support staff

October 6, 2017 at 14:05
You’re welcome!
```
.mc4wp-form .et-mailchimp input[type="email"] {
    background-color: white;
    color: grey;
    margin-bottom: 15px;
}
.mc4wp-form .et-mailchimp input[type="submit"] {
    width: 40px;
}
```
To change selection add the following code in Theme Options > Styling > Custom CSS:
```
::selection {
    background: your_color;
}
```
Regards
#174417 Copied
boka003

Participant

October 6, 2017 at 17:53

Hi, only colour that was left red is here: https://prnt.sc/gu42d1

And this is only on front page, other pages have green colour at this settings.
Its not cache, i was try whit 2 pc, 5 browsers and 2 online proxy’s

Thanks a loot.
Great Support

#174444 Copied

Rose Tyler

Support staff

October 9, 2017 at 09:35

Hello,

Fixed. Please check now.

Regards

#174516 Copied

boka003

Participant

October 15, 2017 at 14:54

Hello.

Is this theme 100% clean ?
Because, malwarebytes show coinhive.com virus at this theme ?

– Also, i found this bag: https://prnt.sc/gxdew7

Thank You

#175190 Copied

Rose Tyler

Support staff

October 16, 2017 at 08:58

Hello,

The theme is 100% clean.
To solve the problem, please update theme to latest version that fully compatible with latest woocommerce version.

Regard

#175212 Copied

boka003

Participant

October 24, 2017 at 22:55

Hi i update theme to last version, but still i havwe this problem whit minner online.

#175981 Copied

Rose Tyler

Support staff

October 25, 2017 at 08:07

Hello,

Please clear cache and then check.

Regards

#175998 Copied

boka003

Participant

October 28, 2017 at 18:01

Thanks,

But after i clean cache and try on onther devices, avast signalize virus all time.

You can see web site link in post before

Thank You

#176306 Copied

Rose Tyler

Support staff

October 30, 2017 at 14:13

Hello,

Themes are tested for viruses before uploading on ThemeForest.
Please explain your problem in details. Do you get the virus message when try to open your site link or in result of theme package scanning? In the first case, please check the problem with a default theme, let us know result and provide a screenshot. In another case, please also provide screenshot of avast signalize.

Regards

#176384 Copied

boka003

Participant

October 31, 2017 at 01:02

Hi,

Here is ss: https://prnt.sc/h454s3
I use default theme, updated.

#176430 Copied

Olga Barlow

Support staff

October 31, 2017 at 12:53

Hello,

1) Looks like your PC was infected and not the site files.
2) Default theme – we mean WP default theme like Twenty Seventeen, Twenty Sixteen etc. Enable it for a few seconds and check the site again.
3) Try to check the site on another PC where this antivirus is also installed. Do you have the same problem?
4) If you get the same problem when checking items 2) and 3) contact your hosting provider and ask him to check your WP installation by antivirus. Maybe your site was hacked.

Regards

#176469 Copied

boka003

Participant

October 31, 2017 at 13:04

Hi,

If i change site to default theme Twenty Sixteen, there is no virus notification by avast.
I was install some malwere plugin and i will scean site.

Thank You

#176471 Copied

Olga Barlow

Support staff

October 31, 2017 at 15:36

Hello,

Ok. Then it looks like the site was hacked and files were infected. Because you may download theme archive from ThemeForest and check with antivirus, we don’t have malware code by default.

Let me know about results.

Regards

#176489 Copied

boka003

Participant

November 4, 2017 at 15:50

hmmm i cant find anything whit antivirus on local files.

If i upload theme again to other folder in /wp-content/theme/ and set that theme as active i will not lose any of my settings ?

#176804 Copied

Laranz

Participant

November 6, 2017 at 06:52

Hi,

You can ask your hosting to check which files are infected, most probably the files infected are index.php, functions.php, etc., check anything in the top of those file suspicious. If so remove those files and upload it from a fresh copy.

If site is infected, most probably the whole WordPress installation will be infected, so ask your host about which files are infected.

You can delete the theme from wp-content/themes and re-install the theme with the same name, settings and content remain same, just in case, take a backup of your website in Tools -> Export and Theme Options.

Let us know,

Thanks,
laranz.

#176830 Copied

boka003

Participant

November 8, 2017 at 18:16

Hi,

Hosting check my website and they cant find any viruses.
Also i upload theme to new folder and activate it, but virus is still there.

I think some put virus in my database.
Mabey by mistake, a dont know, i give my admin acces olny via support chat.

Is there any way that i can check my database for viruses.

#177149 Copied

Olga Barlow

Support staff

November 9, 2017 at 11:45

Hello,

If your hosting provider checked your site and confirmed that you don’t have viruses in theme files then I don’t know how we can help you.

Have you tried to check the site on another PC where this antivirus is also installed? Do you have the same problem? Maybe it’s your PC problem? Press on check details button http://prntscr.com/h86hnf to get more information about this problem.

Regards

#177214 Copied
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