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COUPON FIELD NOT ACCESSIBLE ON MOBILE "VIEW CART"

This topic has 7 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

trina99

Participant

December 29, 2015 at 19:43

Hi
Our problem is that we cannot write into the enter coupon code boxes on the cart page on mobile view.
I got it to work on large tablets by adding the codes on this thread ( https://www.8theme.com/topic/coupon-field-not-accessible-on-mobile-view-cart/)
to wp-content/themes/woopress-child/style.css

However, it we still cannot write the coupon codes into the coupon code field on mobile phones.

Your help would be greatly appreciated.

#106219 Copied Theme version: WooPress theme Version: 2.5 WooCommerce version: Version 2.4.12

6 Answers

trina99

Participant

December 29, 2015 at 20:00

HI Eva,
Just to let you know what I have tried:

I added this code to: theme options > Custom CSS for mobile
.woocommerce .col-md-6 {
display: inline-block;
width: 100%;
}

I added this code to: themes/woopress-child/style.css
.woocommerce-cart .page-content .content.col-md-9{
position: initial;
}

Thanks

Please, contact administrator
for this information.

#106223 Copied
Eva Kemp

Support staff

December 30, 2015 at 09:12
Hello,

I’ve added this code in child style.css:
```
@media (max-width: 480px){
  .woocommerce .col-md-6 {
    display: inline-block;
    width: 100%;
}}
```
Please check coupon code now.

Regards,
Eva Kemp.
#106260 Copied
trina99

Participant

December 30, 2015 at 10:39

Thanks Eva – I appreciate the help –
However, when I check on the mobile simulator the coupon fields are still not writeable on the phone sizes – the largest tablet size does work OK and I can write into the coupon code field on that size in the simulator…
http://www.studiopress.com/responsive/

#106293 Copied

Eva Kemp

Support staff

December 30, 2015 at 13:05

Hello,

I’ve checked your Cart page and I’m able to write text in code field:
http://storage3.static.itmages.com/i/15/1230/h_1451477065_5037151_0fb755c73e.png

Please check your site on mobile devices, not simulators. Or clear browser cache and resize your browser (page reload is required).

Regards,
Eva Kemp.

#106322 Copied

trina99

Participant

December 30, 2015 at 15:00

Thank you so much Eva – I will keep an eye on it to see if we get any more complaints from the customers. I am very grateful for your very fast response.

#106334 Copied

Eva Kemp

Support staff

December 30, 2015 at 18:47

Hello @trina99,

You’re welcome.

Regards,
Eva Kemp.

#106348 Copied
Tagged: best selling, cart accessibility, coupon field, mobile view, themes, woocommerce
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