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Coupons not showing on checkout - by RR123

This topic has 4 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Olga Barlow

  • Avatar: RR123
    RR123
    Participant
    November 30, 2016 at 16:39

    Hello,

    Available coupons should display on the checkout page, just after where you can add on manually, but are not listed. They show on storefront theme.

    There is some left over markup (NB there are acutally many coupons there to be used).

    pic

    Many tahnks,

    R

    #147480 Copied
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 1, 2016 at 17:03

    Hello,

    We don’t have such structure on our demo http://prntscr.com/de3n2t Do you use any third-party plugins to add that list?

    Regards

    #147594 Copied
    Avatar: RR123
    RR123
    Participant
    December 1, 2016 at 17:32

    All is well. This is not your problem. I was looking at dev and production sites at the same time to test. But the dev site with storefront had a working coupon and the coupon on the production site was not showing for some unknown reason. It would show in the production “My Account” list of coupons but be usable… I noticed this when adding a new coupon on the production just now.

    Clearly NOT a theme issue!

    #147606 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 2, 2016 at 13:16

    Hello,

    Ok. I’m glad that we made the situation clear.

    Regards

    #147731 Copied

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