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CPU %100 - by gamze - on WordPress WooCommerce support

This topic has 7 replies, 4 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow

gamze

Participant

March 6, 2020 at 23:30

Even though I use VDS, I have a big speed problem. CPU 100%. I use Litespeed Cache Plugin but the problem does not change can you help?

Please, contact administrator
for this information.

#230921 Copied Theme version: 6.2.9 WooCommerce version: 3.9.1

6 Answers

Rose Tyler

Support staff

March 7, 2020 at 08:56

Hello,

Thanks for contacting us.
Follow the instructions to speed up the site https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Credentials you provided are incorrect – http://prntscr.com/rcw4f0

Regards

#230926 Copied

gamze

Participant

March 9, 2020 at 13:49

4 Core CPU
4 GB RAM

Please contact administrator
for this information.

#230967 Copied

John Holden

Support staff

March 10, 2020 at 06:30

Hi,

I turned on some optimization methods and your site looks good https://prnt.sc/re1374

Regards,
Hung PD

#230979 Copied

gamze

Participant

March 13, 2020 at 12:43

unfortunately not good, instant cpu consumption 230%

#231224 Copied

gamze

Participant

March 13, 2020 at 12:44

No visitors. but again %230

#231225 Copied

Olga Barlow

Support staff

March 13, 2020 at 16:05

Hello,

Our theme is fully optimized. It displays good speed results http://prntscr.com/rfvipe https://tools.pingdom.com/#5c351aba09400000 Contact your hosting provider to get help with the investigation of what causes CPU usage issue. Unfortunately, the theme author can’t help you with this. We can only give you a refund if you provide results of the testing that displays that our theme requests cause the problem.

Regards

#231242 Copied
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