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Create account - by ejder077 - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 4 years, 7 months ago ago by Rose Tyler

ejder077

Participant

April 27, 2020 at 16:42

Hi,

I disabled the box “”When creating an account, automatically generate an account username for the customer based on their name, surname or email” and
“When creating an account, automatically generate an account password”.

But it still tells me to get my password from email.

May I ask how to allow users to set the password by themselves at the beginning?

Thank you

Please, contact administrator
for this information.

#234809 Copied Theme version: Child 6.2.12

3 Answers

Olga Barlow

Support staff

April 27, 2020 at 21:59

Hello,

Make a double check of those options. If you don’t have username and pass fields during registration it means that options were not disabled. Also, don’t forget to clear cache if you use cache plugin or CDN. If you still have a problem with this provide us with WP Dashboard access to check.

Regards

#234837 Copied

ejder077

Participant

April 29, 2020 at 02:24

Hi,

I am sure that I unchecked the boxes

Please contact administrator
for this information.

#234990 Copied

Rose Tyler

Support staff

April 29, 2020 at 07:36

Hello,

It looks like you have not cleared the cache. Please check now – http://prntscr.com/s7sskp

Regards

#234996 Copied
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