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Create Account options do not work - by Fardin

This topic has 4 replies, 2 voices, and was last updated 6 months, 1 weeks ago ago by Luca Rossi

Fardin

Participant

May 13, 2024 at 08:40

Create Account options do not work. and create Account options show on harder

Files is visible for topic creator and
support staff only.

#394904 Copied Theme version: 9.3.9

3 Answers

Luca Rossi

Support staff

May 13, 2024 at 09:03

Hi @Fardin,

From the WP Admin > Settings > Memebership > make sure you check on Anyone can register setting:

https://prnt.sc/aBT-DEEl8fQ2

From WooCommerce > Settings > Accounts & Privacy > please check on:
– Account creation Allow customers to create an account during checkout
– Allow customers to create an account on the “My account” page

https://prnt.sc/5WiFy9gJVBWQ

Hope it helps!

Best Regards,
8Theme’s Team

#394909 Copied

Fardin

Participant

May 13, 2024 at 10:54

You have given me the above changes but still the create account page is not opening.

#394925 Copied

Luca Rossi

Support staff

May 13, 2024 at 13:11

Dear Fardin,

We hope this message finds you well.

We would like to inform you that the icon link you mentioned does not open the login/register off-canvas as expected. To enable this functionality, it would require additional customization codes. Unfortunately, this customization falls outside the scope of our standard support services.

As an alternative, we suggest linking to the my-account page. You can view the suggested link here: https://prnt.sc/dH24nEakzO3O

Thank you for your understanding.

Best Regards,
8Theme’s Team

#394957 Copied
Tagged: account creation issues, fix woocommerce signup, resolve woocommerce account issues, woocommerce registration problems, wordpress account setup errors, wordpress woocommerce templates
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