Return to previous page

Create new order status and mail when this status is applied

This topic has 11 replies, 4 voices, and was last updated 1 months, 1 weeks ago ago by Jack Richardson

mb-handmade

Participant

October 25, 2023 at 16:03

How can I create a new order status (for example: ready for pickup)?
Is it also possible to then create a mail for this new status that is sent when an. Order is provided with this status.

#371512 Copied Theme version: 1

10 Answers

Rose Tyler

Support staff

October 25, 2023 at 16:07

Hello, @mb-handmade,

Thank you for contacting us and for using XStore.

We would recommend you to contact WooCommerce support – https://wordpress.org/support/plugin/woocommerce/ , because there is no such possibility from our theme side, by default, unfortunately.

Kind Regards,
8theme team

#371514 Copied

mb-handmade

Participant

October 25, 2023 at 16:23

and how to personalize the thank you page?

#371518 Copied

mb-handmade

Participant

October 25, 2023 at 16:29

I downloaded the plugin https://wordpress.org/plugins/bp-custom-order-status-for-woocommerce/ and created a new order status.
But there is no option in the xstore email builder to select this status for a mail

Please contact administrator
for this information.

#371521 Copied

Rose Tyler

Support staff

October 26, 2023 at 09:21

Hello, @mb-handmade,

Thank you for getting in touch with us.

1/ The Thank you page comes from WooCommerce, so contact their support to get assistance – https://wordpress.org/support/plugin/woocommerce/

2/ Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
You can send your request to our dev team via the form on this page – https://www.8theme.com/taskboard/ If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

Also, please read this topic – https://www.8theme.com/topic/xstore-email-builder-template-for-a-custom-order-status/#post-362737

Kind Regards,
8theme team

#371602 Copied

mb-handmade

Participant

October 26, 2023 at 14:14

Okay…
Is there a workaround to get what i want?
Maybe to rename an existing order status I don’t use or to duplicate one?

#371634 Copied
Rose Tyler

Support staff

October 26, 2023 at 16:04
Hello, @mb-handmade,

We currently have basic WooCommerce emails available here https://prnt.sc/c5ITM1Pd1b7M . If you wish to add custom ones ( https://prnt.sc/4ak8AV8tZH0H ) , you can use the filter.
Add the below code to child theme functions.php to enable the template for the email builder:
```
add_filter('viwec_accept_email_type', function($emails) {
	$emails[] = 'flexiblecouponsemail';
});
```
Kind Regards,
8theme team
#371650 Copied
mb-handmade

Participant

October 28, 2023 at 12:48

Thank you!
The code didn’t work, but there was an option in the plugin to create a mail

#371866 Copied

Rose Tyler

Support staff

October 29, 2023 at 09:29

Hello, @mb-handmade,

We are glad that you sorted it out.
Have a nice day!

Kind Regards,
8theme team

#371901 Copied

rdg__studio

Participant

October 11, 2024 at 12:37

but where do I put the name of the email i want to send?
add_filter(‘viwec_accept_email_type’, function($emails) {
$emails[] = ‘flexiblecouponsemail’;
});

‘viwec_accept_email_type is that one the name? or ‘flexiblecouponsemail’ ?

Could you explain it with details ?

#418303 Copied

Jack Richardson

Support staff

October 11, 2024 at 15:09

Dear @rdg__studio,

We kindly recommend creating a separate topic for your inquiries in the future. However, since you have already posted your question here, please note that the ‘flexiblecouponsemail’ key refers to the email ID of the template from the plugin. This ID must be added to enable modifications to the email template using our Email Builder. To find the email id you can use the developer tools in your browser and find the id by the instructions provided here -> https://prnt.sc/xP5XkpOAUapX.

Should you require further assistance, we encourage you to submit your own topic so that we can dedicate our time and attention to your specific request.

Thank you for your understanding.

Best regards,
Jack Richardson
8Theme Team

#418322 Copied
Tagged: automated woocommerce status emails, create woocommerce order status, custom woocommerce order status, new woocommerce status email, woocommerce order status plugin, wordpress woocommerce status update
Viewing 11 results - 1 through 11 (of 11 total)