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Creating account and only logged in prices

This topic has 20 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

sisalik

Participant

December 9, 2021 at 17:45

Hi!
1) Can I turn on account creation for everyone (with e-mail and password) from the top Account Menu?
2) For some reason only logged in users see prices, logged out users don’t – they all should! Noone can’t buy anything!

#311450 Copied Theme version: 8.0.10

19 Answers

Rose Tyler

Support staff

December 10, 2021 at 09:23

Hello,

1/ To enable registration, navigate to Settings > General > Membership and mark Anyone can register, then go to Woocommerce > Settings > Accounts > Customer registration > Enable customer registration on the “My account” page.
Read more about settings – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
FaceBook and Google login – https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/
2/ I’ve checked via incognito browser – https://prnt.sc/22kpwm7

Regards

#311472 Copied

sisalik

Participant

December 10, 2021 at 17:36

2) The prices must be seen on home page for every one and under every event, not only in cart!
Like this: https://snipboard.io/wqW8mH.jpg
and this: https://snipboard.io/kZKlu3.jpg
(Images from a logged in user)

#311521 Copied

Rose Tyler

Support staff

December 11, 2021 at 09:06

Hello,

Check plugins that are activated on the site, maybe one of them causes it.

Regards

#311562 Copied

sisalik

Participant

December 11, 2021 at 12:06

2) Ok, some recent update made a conflict. Thank you!

1) The Google and Facebook logins don’t work. Also the videos are outdated and there’s no google Authorized redirect URIs.

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Olga Barlow

Support staff

December 13, 2021 at 11:48

Hello,

1) Make sure that you added correct Authorized redirect URI
https://aktiviteet.ee/konto//google/oauth2callback in Credentials of OAuth 2.0 Client IDs https://prnt.sc/22skpd9
Or add 8themes@gmail.com email to list of developers of your google platform to allow us to check.

Regards

#311724 Copied

sisalik

Participant

December 16, 2021 at 18:01

Thank you! Google works, but Facebook doesn’t.

#312241 Copied

Olga Barlow

Support staff

December 17, 2021 at 13:30

Hello,

What error do you get with the FB login? Because I was able to login using FB.

Regards

#312300 Copied

sisalik

Participant

December 18, 2021 at 14:05

You were? What was the username? There were no normal usernames registered. Google login uses real name and email on account creation.
When I try Facebook login nothing happens.

#312424 Copied

Rose Tyler

Support staff

December 18, 2021 at 16:34

Hello,

Here it is https://prnt.sc/23kpb2b and in the Dashboard https://prnt.sc/23kpd0o Please delete this user once you check.
Clear all cache and check Facebook login then or try to use another device/browser. Record a video of the problem.

Regards

#312448 Copied

sisalik

Participant

December 22, 2021 at 15:31

Ok, the problem persists only on some Mobiles.

#312804 Copied

Olga Barlow

Support staff

December 22, 2021 at 18:26

Hello,

Which mobile device gives you the error? What browser do you use? Record a video of the problem for better understanding.

Regards

#312836 Copied

sisalik

Participant

December 27, 2021 at 23:12

Huawei P smart 2019
Google Chrome

Please contact administrator
for this information.

#313198 Copied

Olga Barlow

Support staff

December 28, 2021 at 16:36

Hello,

Are you already logged in to FB account on your phone? Did you create account using Google login and then try to login using FaceBook? Try to remove the account and to open the site from the incognito mode and try to log in after that? Do you still have the same issue?

Regards

#313241 Copied

sisalik

Participant

January 1, 2022 at 17:17

Everything tested. Creating using Google works, user deleted. Tried with Facebook, logged in.
Using incognito doesn’t work.

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Olga Barlow

Support staff

January 4, 2022 at 11:57

Hello,

If you already created an account using FB then you can log in using FB only. If you created account using Google then you can log in using Google only. You can’t mix that.

If you just create an account the first time you shold get the login to FB form and then confirmation form (I did not see that on your video because you probably have already created an account using Google and tried to log in to that account using FB that is not possible).

Regards

#313623 Copied

sisalik

Participant

January 4, 2022 at 17:00

As I just explained, the Google created account was deleted, when I tested Facebook login.

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Olga Barlow

Support staff

January 4, 2022 at 18:12

Hello,

I tried to create account using FB from mobile and did not face the problem. Provide us with video where you removed accounts and start to login after that. Do you get the login form when you try to create an account? Or do you get the mentioned error only if you already created an account and try to log in again?

Regards

#313676 Copied

sisalik

Participant

January 5, 2022 at 14:27

1) User is deleted (image).
2) Facebook login doesn’t work (video).

Please contact administrator
for this information.

#313770 Copied

Olga Barlow

Support staff

January 5, 2022 at 14:57

Hello,

Contact your hosting provider and ask to increase the Max input vars limit to 2000 or 3000 https://prnt.sc/264rvln Try to log in after that.
Also, provide us with server error logs for today.

Regards

#313776 Copied
Tagged: account, best selling, login, persuasive, prices, themes, woocommerce
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