Return to previous page

Critic error during wp-admin access: “XStore theme failed to load properly”.

This topic has 4 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

  • Avatar: matteo@asten.it
    matteo@asten.it
    Participant
    July 18, 2023 at 15:13

    Good morning

    Connecting in provisional mode to the backend I get this error related to the xstore theme: “XStore This theme failed to load properly and was paused within the admin backend.”

    When I try to restart it I get the error message: “the plugin cannot be restarted because it caused an irreversible error”.

    Can you help me?

    Thanks

    Please, contact administrator
    for this information.
    #362273 Copied Theme version: 5.1.9 WooCommerce version: 7.9.0
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2023 at 15:28

    Hello,

    Please provide FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption).
    To create FTP access, please contact your hosting provider for assistance.

    Kind Regards,
    8theme team

    #362274 Copied
    Avatar: matteo@asten.it
    matteo@asten.it
    Participant
    July 19, 2023 at 08:54

    Here they are

    Please contact administrator
    for this information.
    #362334 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 19, 2023 at 09:06

    Hello,

    Thank you for your response.

    We’ve renamed the theme folder and uploaded the latest version of XStore https://prnt.sc/dMck1fnzv545 . Please check now.
    You can delete the renamed theme folder.

    Kind Regards,
    8theme team

    #362338 Copied

  • Tagged: , , , , , ,

  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Bakery Store – WordPress WooCommerce Theme
lazy-placeholder
WooPress – WooCommerce WordPress Theme
lazy-placeholder
Yoga Accessories – WordPress WooCommerce Theme
lazy-placeholder
Mobile Store – WordPress WooCommerce Theme
lazy-placeholder
Business Card – WordPress Theme
lazy-placeholder
Photographer – WordPress WooCommerce Theme
lazy-placeholder
Corporate – WordPress Theme
lazy-placeholder
Digital Marketing – WordPress WooCommerce Theme
lazy-placeholder
Underwear – WooCommerce Theme
lazy-placeholder
Restaurant – WordPress Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.