Return to previous page

Critical error after update, cannot access admin area

This topic has 4 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

  • Avatar: Tiaan
    Tiaan
    Participant
    April 19, 2023 at 08:25

    Good day, site is giving issues after the lates update.

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    When I disable the theme everuthing works well, so the problem must be with the latest update.

    Please, contact administrator
    for this information.
    #353707 Copied Theme version: 9.1.1
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2023 at 08:33

    Hello, Tiaan,

    Thank you for getting in touch with us.

    We’ve uploaded the fix via FTP on your site.

    If any further assistance is needed, please provide wp-admin access also.

    Kind Regards,
    8theme team

    #353709 Copied
    Avatar: Tiaan
    Tiaan
    Participant
    April 19, 2023 at 08:44

    I just checked the admin area still have the same issue.

    Please contact administrator
    for this information.
    #353717 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2023 at 08:50

    Hello, Tiaan,

    Provide us with your access to the admin area via the Private Content here.

    Kind Regards,
    8theme team

    #353718 Copied

  • Tagged: , , , , ,

  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Gaming – WooCommerce Theme
lazy-placeholder
Books Store – WordPress WooCommerce Theme
lazy-placeholder
Onepage Store – WooCommerce Theme
lazy-placeholder
Tea Store – WordPress WooCommerce Theme
lazy-placeholder
Real Estate – WordPress WooCommerce Theme
lazy-placeholder
Water Delivery – WordPress WooCommerce Theme
lazy-placeholder
Beauty – WooCommerce Theme
lazy-placeholder
Furniture Store – WordPress WooCommerce Theme
lazy-placeholder
WooPress – Responsive Creative HTML5 Template
lazy-placeholder
Plumbing Store – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.