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Critical Error/Conflict between elementor and Xstore failing to load page correctly

This topic has 6 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

Wep287

Participant

April 3, 2023 at 18:16

I have update both Xstore and Elementor Pro to the newest versions in our staging environment and it has caused a critical error. When I deactivate either one the problem stops.

Please, contact administrator
for this information.

#352152 Copied Theme version: 5.1 WooCommerce version: 7.5.1

5 Answers

Rose Tyler

Support staff

April 4, 2023 at 08:25

Hello, Wep287,

Thank you for contacting us and for using XStore.

Please provide FTP access.

To create FTP access, please contact your hosting provider for assistance.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#352192 Copied

Wep287

Participant

April 4, 2023 at 16:46

Okay. see private content.

Please contact administrator
for this information.

#352310 Copied

Rose Tyler

Support staff

April 5, 2023 at 08:05

Hello, Wep287,

Fixed.
There was php critical issue which has already been fixed for the next theme update also.
file path with fix -> et-core-plugin/app/controllers/elementor/general/banner-carousel.php

Kind Regards,
8theme team

#352361 Copied

Wep287

Participant

April 5, 2023 at 13:35

Hey Rose, it still seems to be having some issues.

Please contact administrator
for this information.

#352417 Copied
Rose Tyler

Support staff

April 5, 2023 at 14:16
Hello, Wep287,

Thank you for the response.

1/ Add the next code in Theme options > Theme Custom CSS:
```
.etheme-search-form[type=inline] .etheme-search-form-submit {
    background-color: var(--e-global-color-7d4dbbc );
    border-color: var(--e-global-color-7d4dbbc );
}
.etheme-search-form[type=inline] .etheme-search-form-submit:hover {
    background-color: var(--et_btn-bg-color);
    border-color: var(--et_btn-bg-color);
}
```
2/ Private Content

3/ https://prnt.sc/QumymoHWd1sr

Kind Regards,
8theme team

Please contact administrator
for this information.
#352418 Copied
Tagged: conflict, elementor, error, load page, woocommerce, wordpress, xstore
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