Critical error. Enable Quantity Discounts

This topic has 9 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Tony Rodriguez

  • Avatar: Misan elektronik
    Misan elektronik
    Participant
    January 17, 2023 at 09:27

    An E_ERROR error occurred in the file etheme_sales-booster.php. The error output is attached.

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2023 at 09:37

    Hello, Misan elektronik

    To assist you, we would appreciate it if you could provide us with temporary access to your website’s wp-admin and FTP.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    To provide FTP access, please contact your hosting provider for assistance.

    We look forward to helping you resolve this issue.

    Kind Regards,
    8theme team

    Avatar: Misan elektronik
    Misan elektronik
    Participant
    January 17, 2023 at 09:57

    necessary information has been given.

    Please contact administrator
    for this information.
    Avatar: Misan elektronik
    Misan elektronik
    Participant
    January 17, 2023 at 09:59

    error information transmitted by wordpress

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2023 at 10:22

    Hello, Misan elektronik

    Thank you for your response and for providing the correct WP-Admin access.

    Unfortunately, we are unable to connect via FTP. Could you please provide the necessary information so that we can enter it into the next fields and connect? – https://gyazo.com/87e2837703b43233f516c9478507e1fb

    We appreciate your assistance.

    Kind Regards,
    8theme team

    Avatar: Misan elektronik
    Misan elektronik
    Participant
    January 17, 2023 at 10:31

    Edited again.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 17, 2023 at 11:36

    Hello, Misan elektronik

    Fixed. We kindly ask you to take a look at this now.

    Additionally, this fix will be included in the next theme update.

    Kind Regards,
    8theme team

    Avatar: Misan elektronik
    Misan elektronik
    Participant
    January 17, 2023 at 11:39

    Thank you for your help.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 17, 2023 at 13:50

    Hello, @Misan elektronik,

    Most Welcome ?,

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day ?

    Topic Closed.
    Best Regards.

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The issue related to '‘critical error. Enable Quantity Discounts’' has been successfully resolved, and the topic is now closed for further responses

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