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Critical error in theme - by tyms94 - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Rose Tyler

tyms94

Participant

October 8, 2021 at 07:43

Hi
If I turn off the xstore core plugin or theme, I get a critical page error.
Xstore core: 4.0.7
theme xstore; 8.0.7
What I have to do? it is very important

Error details
===================
An E_ERROR error occurred on line 1509 of the file
/home/alleseo/websites/wp_1/wp-content/themes/xstore/framework/theme-functions.php. Komunikat błędu: Uncaught Error: Call to undefined function write_log() in /home/alleseo/websites/wp_1/wp-content/themes/xstore/framework/theme-functions.php:1509
Stack trace:
#0 /home/alleseo/websites/wp_1/wp-content/themes/xstore/framework/woo.php(1690): etheme_is_catalog()
#1 /home/alleseo/websites/wp_1/wp-includes/class-wp-hook.php(303): etheme_catalog_setup(”)
#2 /home/alleseo/websites/wp_1/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#3 /home/alleseo/websites/wp_1/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#4 /home/alleseo/websites/wp_1/wp-settings.php(556): do_action(‘after_setup_the…’)
#5 /home/alleseo/websites/wp_1/wp-config.php(92): require_once(‘/home/alleseo/w…’)
#6 /home/alleseo/websites/wp_1/wp-load.php(50): require_once(‘/home/alleseo/w…’)
#7 /home/alleseo/websites/wp_1/wp-login.php(12): require(‘/home/alleseo/w…’)
#8 {main}
thrown

#304928 Copied Theme version: 8.0.7

3 Answers

Olga Barlow

Support staff

October 8, 2021 at 15:32

Hello,

We’ll fix the issue in the next theme update. Meanwhile, edit the xstore/framework/theme-functions.php file and just remove that line https://prnt.sc/1v0zvs8

Take our apologies for the inconvenience.

Regards

#304978 Copied

tyms94

Participant

October 9, 2021 at 12:57

I fixed line 1509, but only this website has persistent problems (and only here I have fatal bug from xstore theme).
I have a plugin that imports products from the marketplace – it doesn’t work, the plugin doesn’t import products

#305035 Copied

Rose Tyler

Support staff

October 9, 2021 at 15:24

Hello,

1/ Describe the problem in more detail. Provide temporary wp-admin and FTP access, please.
2/ What exactly plugin? Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.

Regards

#305045 Copied
Tagged: critical error, templates, theme, woocommerce, wordpress
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