This topic has 5 replies, 2 voices, and was last updated 11 months, 4 weeks ago ago by Rose Tyler
PHP Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in wp-content/plugins/et-core-plugin/app/controllers/elementor/theme-builder/woocommerce/archive/dynamic-categories.php:1522
Hello, Iqbal1184,
Thank you for contacting us and for using XStore.
We have noticed that your site is currently in maintenance mode, which unfortunately prevents us from conducting a thorough review. To assist you further, we kindly request that you provide us with temporary wp-admin and FTP access credentials.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
We appreciate your cooperation in this matter and assure you that your credentials will be handled with the utmost confidentiality and care.
Kind Regards,
8theme team
PHP Deprecated: Creation of dynamic property Kirki_Toolkit::$modules is deprecated in wp-content/plugins/et-core-plugin/packages/kirki/kirki.php on line 67
Getting this error and there are alot of problems during checkout in mobile view. Either the buttons dont work or the cart doesnt calculate and sometimes the cart becomes empty.
Please check the same and help me resolve these error logs can be seen at
wp-content>debug.log
Hello, Iqbal1184,
We appreciate your prompt response; however, we are currently unable to log in with the credentials provided. We kindly request that you verify the accuracy of the login information and furnish us with the correct credentials at your earliest convenience.
Furthermore, we would like to bring to your attention that utilizing the Appearance theme editor or a file manager plugin to implement fixes or code carries the risk of inducing fatal errors. Such errors could potentially result in our being locked out and the website becoming inaccessible. It is for this reason that we are requesting FTP access; the use of the File Manager alone does not offer the level of security and control required for this operation.
For the purpose of ensuring the smooth continuation of our work, we specifically require FTP access to the wp-content folder of your website.
We trust you understand the necessity of this request and look forward to your cooperation in this matter.
Kind Regards,
8theme team
Hello, Iqbal1184,
We are reaching out to inquire about the current version of PHP you are utilizing. If it is convenient for you, we kindly request that you consider downgrading to PHP version 8.0. Upon completion of this adjustment, we would greatly appreciate it if you could inform us of any improvements.
Kind Regards,
8theme team
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