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Critical error when trying to update pages

This topic has 2 replies, 2 voices, and was last updated 1 years, 12 months ago ago by Rose Tyler

  • Avatar: plusout
    Teal
    Participant
    November 28, 2022 at 16:16

    Hi There,

    We have been getting a critical error message whe trying to update various pages. I think it may be that the pages thro=wing up the error have the woocommerce product element in and are made with WP Bakery. https://prnt.sc/k9h6m0bWJmZo

    The error always has a random product in the message, but that changes https://prnt.sc/6qqIvSU4eJt2

    I have tried increasing the memory limit, but that has had no effect.

    There are some errors in the logs, but I’m not sure if they are connected. I have included the log in the private area.

    Thanks

    Please, contact administrator
    for this information.
    #339919 Copied Theme version: 8.3.7
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2022 at 16:29

    Hello,

    Please contact your hosting provider and ask for help from their side in solving mentioned errors.

    Regards

    #339922 Copied

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