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Cross sale dont show in basket - by Commotive

This topic has 4 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Rose Tyler

Commotive

Participant

January 23, 2017 at 10:21

Hello

I have added a cross sale product in WooCommerce, but it dont show up in the basket / check out. Can you help ?

Best regards
Lars

Please, contact administrator
for this information.

#152768 Copied Theme version: 2.8 WooCommerce version: 2.6.13

3 Answers

Rose Tyler

Support staff

January 23, 2017 at 14:12

Hello,

Could you please try to disable all 3-rd party plugins, to add Cross-sells http://prntscr.com/dz8qud and then check.

Regards,
Rose Tyler.

#152801 Copied

Commotive

Participant

January 23, 2017 at 14:40

I have now deaktivated all plugins exept WooCommerce and WPBakery Visual Composer. Still dont show the cross sell product at chack out.

Please, contact administrator
for this information.

#152804 Copied

Rose Tyler

Support staff

January 23, 2017 at 14:55

Hello,

I’ve just checked your website and saw that it works correctly http://prntscr.com/dz9bx7
Please clear browser cache and check.

Regards,
Rose Tyler.

#152805 Copied
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