Return to previous page

Crtical error in order review - by mohamed aly

This topic has 2 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Tony Rodriguez

mohamed aly

Participant

December 17, 2022 at 11:55

Hi
we update php to php 8 when buy new product going to checkout page in order checkout review we got critical error message when we back to php 7.4 error removed and it work , kindly what is recommended php version to xstore theme and how to solve it if we upgrade to php8
thanks

#341715 Copied Theme version: 8.3.8 WooCommerce version: 7.1

1 Answer

Tony Rodriguez

Support staff

December 18, 2022 at 05:48

Hello, @mohamed aly,

Please try to use the PHP version 7.4 on your live site as it is the fully tested and recommended version from our end to use the theme.

And for your issue, please make the clone/test site and change the PHP version to 8 on it, if the issue will persist on it, then please share the site WP Admin and Cpanel Login details with us, in the private content area of this topic, so that we will check it with our development department for you, and will fix it.

Regards 8Themes Team.

#341733 Copied
Tagged: critical error, order review, solve, templates, troubleshoot, woocommerce, wordpress
Viewing 2 results - 1 through 2 (of 2 total)