This topic has 2 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Tony Rodriguez
I’m getting this error saying that there is an issue with my SSL but when I check I can find no errors with it and because of this issue there is a problem with connection with XStore API.
Hello, @Siva,
Contact your hosting provider and ask them if they block outgoing/ingoing connections to our server 136.243.62.54
To activate the theme your site should be able to make requests to our server and get a response.
Please make sure that your server requirements, must meet the theme and plugins minimum requirements as well: https://postimg.cc/CRKBYvB2
OR
It might be “cURL error 28: Connection timed out after 5000 milliseconds” – when contacting our server, your server gives the following error, so contact your hosting provider and ask to solve it, please.
Maybe this article will be useful – https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/
Regards 8Themes Team.
The issue related to '‘cURL error 7: API request call error. Common problem caused by SSL certificate. Please check it here’' has been successfully resolved, and the topic is now closed for further responses