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Currency display issue in search engine of google snippets

This topic has 4 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

M Arsal

Participant

August 6, 2023 at 08:48

Hi there I have selected the proper currency on woo commerce setting like pkr Pakistani rupees where as I am getting in google results Indian currency symbol which is causing the impression that this website is for Indian user which is totally wrong where is my website is intended for ecommerce sales in Pakistan. Please let me know what is the issue waiting for the kind reply.
you can view this here https://paste.pics/50da5f3b4b0d591709c50ff695dbc66f

after that the woo commerce status is also having Pakistani currency but it s displaying on google as Indian currency symbol

#363788 Copied Theme version: 9.1.7

3 Answers

Rose Tyler

Support staff

August 6, 2023 at 09:14

Hello, M Arsal,

Thank you for getting in touch with us.

We would recommend you contact support of WooCommerce – https://wordpress.org/support/plugin/woocommerce/

As we can see, this situation is independent of your theme. To confirm it, you may activate the default WooCommerce theme – Storefront, and check how currency is displayed then.

Kind Regards,
8theme team

#363795 Copied

M Arsal

Participant

August 8, 2023 at 06:51

I have submitted the ticket to the woo commerce support, since 2 days has been passed but no response from them, will you please check if it is the theme display end or what, as I am naïve about and woo commerce settings are 100% ok.

#363920 Copied

Rose Tyler

Support staff

August 8, 2023 at 09:01

Hello, M Arsal,

Thank you for your response.

There is a test that can clarify it the mentioned behavior comes from our theme or from somewhere else:
– Please check how it works with the default WooCommerce theme – Storefront activated on your site (go to Appearance > Themes > Install and activate the official WooCommerce theme Storefront for a few mins and check if your issue appears with our theme only or with the default WooCommerce theme too. Our XStore Core plugin can be disabled also to make this test more clear).

If the situation is independent of the theme, try to disable all 3rd party plugins to find out if one of then causes the problem.

Also, try to contact the support of google, and read suggested solutions on online forums, for example – https://support.google.com/websearch/thread/148079217/google-search-results-showing-incorrect-currency-on-my-businesses-products?hl=en https://wordpress.com/forums/topic/google-showing-wrong-currency/ an so on.

We suggest this because your theme does not affect the site currency.

Kind Regards,
8theme team

#363931 Copied
Tagged: currency, display, google, search engine, snippets, woocommerce, wordpress
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