Currency switcher does not work properly

This topic has 37 replies, 4 voices, and was last updated 7 years, 12 months ago ago by Jack Richardson

  • Avatar: owaisahmed22
    owaisahmed22
    Participant
    November 20, 2016 at 14:26

    hi,

    I’ve uploaded a currency switcher plugin “WooCommerce Ultimate Multi Currency Suite” plugin in my website “sabcollection.com” but it does not work properly. I used another switcher “Booster for WooCommerce” but it also has same problem. It is very important to add currency switcher.

    36 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 22, 2016 at 09:34

    Hello,

    Please read this topic https://www.8theme.com/topic/currency-switcher-under-language-switcher-header/

    Regards,
    Rose Tyler.

    Avatar: owaisahmed22
    owaisahmed22
    Participant
    November 22, 2016 at 09:49

    That topic didn’t show what I want. I already put currency switcher in my header. The issue is pages are not loaded properly after installing plugin. I also try to disable all plugins and than enable switcher plugin it works fine for some time than it again create the same problem (I didn’t install any new plugins). Kindly look into this matter otherwise bank will not approve our account.

    Avatar: owaisahmed22
    owaisahmed22
    Participant
    November 22, 2016 at 10:23

    Site isn’t even load properly its seems too heavy to load. Kindly visit site “Sabcollection.com” and look into the matter.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 22, 2016 at 17:42

    Hello,

    As I see now the site is loading properly http://prntscr.com/dagiw5 . What exactly is incorrect? Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.

    Best regards,
    Jack Richardson.

    Avatar: owaisahmed22
    owaisahmed22
    Participant
    November 23, 2016 at 06:08

    Hi,

    Home page is working fine but other pages are not loaded properly specially single product page.

    Avatar: owaisahmed22
    owaisahmed22
    Participant
    November 23, 2016 at 07:11

    It works fine when currency switcher is deactivate.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 23, 2016 at 10:39

    Hello,

    Please provide WP Dashboard credentials in Private Content.

    Best regards,
    Jack Richardson.

    Avatar: owaisahmed22
    owaisahmed22
    Participant
    November 23, 2016 at 10:59

    OK

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 23, 2016 at 19:36

    Hello,

    Please try to use this plugin https://wordpress.org/plugins/woocommerce-currency-switcher/ for currency switcher.
    Let us know the result.

    Best regards,
    Jack Richardson.

    Avatar: owaisahmed22
    owaisahmed22
    Participant
    November 24, 2016 at 06:21

    It is still not working you can check cart section error on top right sight.

    And I can not user your recommended “Currency switcher” because it don’t have feature which I want that is: In “single product page edit” it only shows Regular price which is default and I want to place other currency price manually.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 24, 2016 at 18:19

    Hello,

    In this case we recommend you to contact our customization service https://www.8theme.com/customization-services/ regarding plugin incompatibility.
    We don’t guarantee full compatibility of 3rd-party plugins with the theme and it’s beyond our basic support scope to provide support for them, that’s why you can order additional customization to fix this issue.

    Best regards,
    Jack Richardson.

    Avatar: owaisahmed22
    owaisahmed22
    Participant
    November 24, 2016 at 19:12

    It is now even not working after disable all plugins. Kindly check it.

    Avatar: Eva
    Eva Kemp
    Support staff
    November 25, 2016 at 17:01

    Hello,

    Have you edited original theme files?
    Please provide FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: owaisahmed22
    owaisahmed22
    Participant
    November 25, 2016 at 18:56

    I only place some code.. in function page because woocommerce have feature to show min and max values for variable product (as you know)

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 25, 2016 at 19:44

    Hello,

    We can’t access Godaddy account. There is an error:
    “To keep your account secure, we need to revalidate your account.”

    Could you please create FTP account for us?

    Regards,
    Eva Kemp.

    Avatar: owaisahmed22
    owaisahmed22
    Participant
    November 25, 2016 at 21:22

    OK…

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 28, 2016 at 10:19

    Hello,

    Please also provide FTP password.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: owaisahmed22
    owaisahmed22
    Participant
    November 28, 2016 at 18:20

    OH sorry…

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 28, 2016 at 20:47

    Hello,

    I saw an error in error_log file:
    PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home/askarybaqer/public_html/sabcollection/wp-content/plugins/woocommerce/includes/class-wc-product-variable.php on line 263

    You need contact your hosting provider support and ask them to increase memory_limit value.
    After that let us know.

    Regards,
    Eva Kemp.

    Avatar: owaisahmed22
    owaisahmed22
    Participant
    December 5, 2016 at 10:40

    I have increase the memory size and now pages load successfully thanks….. but plugin stop working which are working before eg. WooCommerce Ultimate Multi Currency Suite and specially our visa card plugin “pay fort” both are very necessary.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 5, 2016 at 18:14

    Hello,

    Seems some plugin is conflicting with Currency Switcher extension.
    Try to disable them and enable one by one to find what is causing this conflict.

    Regards,
    Eva Kemp.

    Avatar: owaisahmed22
    owaisahmed22
    Participant
    December 5, 2016 at 19:30

    I’ve checked disable all plugins but it didn’t work kindly check it.

    Avatar: owaisahmed22
    owaisahmed22
    Participant
    December 9, 2016 at 19:03

    No progress yet.its been almost 5 days .. Kindly be hurry… we need to get bank approval.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 10, 2016 at 11:30

    Hello,

    Sorry for a delay.
    Have you edited theme files?
    May we reupload the theme folder?

    Regards,
    Eva Kemp.

    Avatar: owaisahmed22
    owaisahmed22
    Participant
    December 11, 2016 at 14:52

    I only place some code.. in function page because woocommerce have feature to show min and max values for variable product and I only want to show min value.

    You can do re upload the theme.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 12, 2016 at 10:46

    Hello,

    I’ve reuploaded theme files. Please clear browser cache and check the site now.

    Best regards,
    Jack Richardson.

    Avatar: owaisahmed22
    owaisahmed22
    Participant
    December 12, 2016 at 19:34

    Nothing happened…. Still same problem…..

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 12, 2016 at 20:40

    Hello,

    As I see now the site is working properly http://prntscr.com/dilmiw .
    Also tabs on single product page are functioning correctly.

    Try to clear browser cache and check again.

    Best regards,
    Jack Richardson.

    Avatar: owaisahmed22
    owaisahmed22
    Participant
    December 12, 2016 at 20:50

    But payfort (a visa card accepted plugin) and currency switcher plugin not working both was working fine before….

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