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Currency switcher does not work properly

This topic has 37 replies, 4 voices, and was last updated 8 years, 2 months ago ago by Jack Richardson

owaisahmed22

Participant

November 20, 2016 at 14:26

hi,

I’ve uploaded a currency switcher plugin “WooCommerce Ultimate Multi Currency Suite” plugin in my website “sabcollection.com” but it does not work properly. I used another switcher “Booster for WooCommerce” but it also has same problem. It is very important to add currency switcher.

#146365 Copied Theme version: 3.0.3 WooCommerce version: 2.6.8

36 Answers

Rose Tyler

Support staff

November 22, 2016 at 09:34

Hello,

Please read this topic https://www.8theme.com/topic/currency-switcher-under-language-switcher-header/

Regards,
Rose Tyler.

#146533 Copied

owaisahmed22

Participant

November 22, 2016 at 09:49

That topic didn’t show what I want. I already put currency switcher in my header. The issue is pages are not loaded properly after installing plugin. I also try to disable all plugins and than enable switcher plugin it works fine for some time than it again create the same problem (I didn’t install any new plugins). Kindly look into this matter otherwise bank will not approve our account.

#146545 Copied

owaisahmed22

Participant

November 22, 2016 at 10:23

Site isn’t even load properly its seems too heavy to load. Kindly visit site “Sabcollection.com” and look into the matter.

#146550 Copied

Jack Richardson

Support staff

November 22, 2016 at 17:42

Hello,

As I see now the site is loading properly http://prntscr.com/dagiw5 . What exactly is incorrect? Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.

Best regards,
Jack Richardson.

#146625 Copied

owaisahmed22

Participant

November 23, 2016 at 06:08

Hi,

Home page is working fine but other pages are not loaded properly specially single product page.

#146674 Copied

owaisahmed22

Participant

November 23, 2016 at 07:11

It works fine when currency switcher is deactivate.

#146675 Copied

Jack Richardson

Support staff

November 23, 2016 at 10:39

Hello,

Please provide WP Dashboard credentials in Private Content.

Best regards,
Jack Richardson.

#146697 Copied

owaisahmed22

Participant

November 23, 2016 at 10:59

OK

Please, contact administrator
for this information.

#146699 Copied

Jack Richardson

Support staff

November 23, 2016 at 19:36

Hello,

Please try to use this plugin https://wordpress.org/plugins/woocommerce-currency-switcher/ for currency switcher.
Let us know the result.

Best regards,
Jack Richardson.

#146772 Copied

owaisahmed22

Participant

November 24, 2016 at 06:21

It is still not working you can check cart section error on top right sight.

And I can not user your recommended “Currency switcher” because it don’t have feature which I want that is: In “single product page edit” it only shows Regular price which is default and I want to place other currency price manually.

#146808 Copied

Jack Richardson

Support staff

November 24, 2016 at 18:19

Hello,

In this case we recommend you to contact our customization service https://www.8theme.com/customization-services/ regarding plugin incompatibility.
We don’t guarantee full compatibility of 3rd-party plugins with the theme and it’s beyond our basic support scope to provide support for them, that’s why you can order additional customization to fix this issue.

Best regards,
Jack Richardson.

#146911 Copied

owaisahmed22

Participant

November 24, 2016 at 19:12

It is now even not working after disable all plugins. Kindly check it.

#146924 Copied

Eva Kemp

Participant

November 25, 2016 at 17:01

Hello,

Have you edited original theme files?
Please provide FTP credentials.

Regards,
Eva Kemp.

#147017 Copied

owaisahmed22

Participant

November 25, 2016 at 18:56

I only place some code.. in function page because woocommerce have feature to show min and max values for variable product (as you know)

Please, contact administrator
for this information.

#147039 Copied

Eva Kemp

Participant

November 25, 2016 at 19:44

Hello,

We can’t access Godaddy account. There is an error:
“To keep your account secure, we need to revalidate your account.”

Could you please create FTP account for us?

Regards,
Eva Kemp.

#147043 Copied

owaisahmed22

Participant

November 25, 2016 at 21:22

OK…

Please, contact administrator
for this information.

#147052 Copied

Eva Kemp

Participant

November 28, 2016 at 10:19

Hello,

Please also provide FTP password.

Thank you.
Regards,
Eva Kemp.

#147134 Copied

owaisahmed22

Participant

November 28, 2016 at 18:20

OH sorry…

Please, contact administrator
for this information.

#147216 Copied

Eva Kemp

Participant

November 28, 2016 at 20:47

Hello,

I saw an error in error_log file:
PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home/askarybaqer/public_html/sabcollection/wp-content/plugins/woocommerce/includes/class-wc-product-variable.php on line 263

You need contact your hosting provider support and ask them to increase memory_limit value.
After that let us know.

Regards,
Eva Kemp.

#147229 Copied

owaisahmed22

Participant

December 5, 2016 at 10:40

I have increase the memory size and now pages load successfully thanks….. but plugin stop working which are working before eg. WooCommerce Ultimate Multi Currency Suite and specially our visa card plugin “pay fort” both are very necessary.

#147889 Copied

Eva Kemp

Participant

December 5, 2016 at 18:14

Hello,

Seems some plugin is conflicting with Currency Switcher extension.
Try to disable them and enable one by one to find what is causing this conflict.

Regards,
Eva Kemp.

#148028 Copied

owaisahmed22

Participant

December 5, 2016 at 19:30

I’ve checked disable all plugins but it didn’t work kindly check it.

#148044 Copied

owaisahmed22

Participant

December 9, 2016 at 19:03

No progress yet.its been almost 5 days .. Kindly be hurry… we need to get bank approval.

#148553 Copied

Eva Kemp

Participant

December 10, 2016 at 11:30

Hello,

Sorry for a delay.
Have you edited theme files?
May we reupload the theme folder?

Regards,
Eva Kemp.

#148585 Copied

owaisahmed22

Participant

December 11, 2016 at 14:52

I only place some code.. in function page because woocommerce have feature to show min and max values for variable product and I only want to show min value.

You can do re upload the theme.

#148605 Copied

Jack Richardson

Support staff

December 12, 2016 at 10:46

Hello,

I’ve reuploaded theme files. Please clear browser cache and check the site now.

Best regards,
Jack Richardson.

#148639 Copied

owaisahmed22

Participant

December 12, 2016 at 19:34

Nothing happened…. Still same problem…..

#148694 Copied

Jack Richardson

Support staff

December 12, 2016 at 20:40

Hello,

As I see now the site is working properly http://prntscr.com/dilmiw .
Also tabs on single product page are functioning correctly.

Try to clear browser cache and check again.

Best regards,
Jack Richardson.

#148739 Copied

owaisahmed22

Participant

December 12, 2016 at 20:50

But payfort (a visa card accepted plugin) and currency switcher plugin not working both was working fine before….

#148748 Copied
Tagged: currency switcher, error, fixing, solution, troubleshooting, woocommerce, wordpress
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