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Currency switcher does not work properly

This topic has 37 replies, 4 voices, and was last updated 7 years, 10 months ago ago by Jack Richardson

Eva Kemp

Support staff

December 15, 2016 at 09:48

Hello,

We’ve sent checkout.zip archive to your email address.
Extract it and upload to wp-content/themes/legenda/woocommerce directory. Overwrite the existing “checkout” folder.
Let us know if it fixed the issue with currency.

Regards,
Eva Kemp.

#149161 Copied

owaisahmed22

Participant

December 16, 2016 at 11:05

I’ve uploaded the files but nothing happen.Still same issue.

#149262 Copied

Jack Richardson

Support staff

December 16, 2016 at 17:22

Hello,

Please check the plugin with default Woocommerce theme Storefront https://woocommerce.com/storefront/ , also disable all 3rd-party plugins.

Let us know the result.

Best regards,
Jack Richardson.

#149336 Copied

owaisahmed22

Participant

December 17, 2016 at 20:31

I’ve checked but still same result. Payfort and WooCommerce Ultimate Multi Currency Suite plugins not working. Kindly check it yourself may be I’m doing something wrong.

#149396 Copied

Jack Richardson

Support staff

December 19, 2016 at 19:45

Hello,

So you confirm that the same problem persists with default Woocommerce theme Storefront, don’t you?
If so the problem is related to Woocommerce plugin and you need contact their support.

Best regards,
Jack Richardson.

#149545 Copied

owaisahmed22

Participant

December 24, 2016 at 22:44

But there is another plugin Payfort. both currency switcher and payfort works fine on your theme…. but they stop at once. I don’t know how.

#150113 Copied

Jack Richardson

Support staff

December 26, 2016 at 14:08

Hello,

Sorry but we don’t provide support for 3-rd party plugins you are using as it’s out of our support scope. If the problem persists with default woocommerce theme then it’s not related to our Legenda template.

Best regards,
Jack Richardson.

#150185 Copied
Tagged: currency switcher, error, fixing, solution, troubleshooting, woocommerce, wordpress
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