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Currency Switcher works in Menu But Not Mobile Panel

This topic has 4 replies, 2 voices, and was last updated 2 weeks, 3 days ago ago by Luca Rossi

Grace

Participant

December 5, 2024 at 07:21

The currency switcher works in the side menu but not in the mobile panel for some reason.

Issue Images (2): https://imgur.com/a/iA4HY6c

Please, contact administrator
for this information.

#426494 Copied Theme version: 9.4.4

3 Answers

Luca Rossi

Support staff

December 5, 2024 at 11:26

Dear @Grace,

Thank you for reaching out to us.

We regret to inform you that the issues you are experiencing appear to be related to third-party plugins. As such, they fall outside the scope of the standard support services we provide.

We kindly recommend contacting the plugin’s author directly for further assistance. You can reach them via the following link: https://portal.hasthemes.com/contact/.

We appreciate your understanding and are here to assist you with any other inquiries related to our services.

Best regards,
The 8Theme Team

#426525 Copied

Grace

Participant

December 7, 2024 at 15:36

Hi the plug-in has stated it seems to be a static block issue as the link is functioning correctly as you can see in the video:

https://drive.google.com/file/d/1vFXPaXsgqGBnmJA4eNUN1ToAtFRG7yhT/view?usp=drivesdk
but when the actual currency is clicked, nothing happens.

#426759 Copied
Luca Rossi

Support staff

December 9, 2024 at 06:39
Hi @Grace,

Sorry for the late response because of the weekend.

Please add the following code under functions.php file locates in your child theme:
```
add_action('wp_footer', '_n2t_wp_footer');
function _n2t_wp_footer(){
    ?>
    <script>
        jQuery(document).ready(function($) {
            $(document).on('click touchend', '#apbd_dd_4 ul.apbd-currency-ul li a', function (e){
                e.preventDefault();
                window.location.href = $(this).attr('href');
            });
        });
    </script>
    <?php
}
```
Further customization will fall out of scope our support standard services we provide.

If you are interested in pursuing personalized customizations, we encourage you to submit a request through our customization panel, which can be accessed via the following link: https://www.8theme.com/account/#etheme_customization_panel.

Through this platform, you can collaborate directly with our technical team to explore the feasibility of your request. Please note that customization services may involve additional charges, which will be determined after a detailed review of your specific requirements.

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
The 8Theme Team
#426835 Copied
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