Currently Major 2 bugs Showing on shop page

This topic has 18 replies, 4 voices, and was last updated 5 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 9, 2024 at 16:34

    1)Jumping banner issue still pending
    still not resolved please refer to this jumping issue

    https://youtu.be/DZNA1XZtBV8

    2) i checked with different login still wishlist has bugs add 4 it still shows 3 after this fix let me know what was issue for wishlist bug also it looks cracked and sometime it shows why ???

    this cracked thing shows for both hamburger and the one shown mini cart for wishlist please asap i need help on this

    https://ibb.co/frK4kFS

    https://ibb.co/yVqZXXL

    Let me know detailed fix on this

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    support staff only.
    17 Answers
    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 9, 2024 at 17:25

    Dear team did any one check on this ?

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 9, 2024 at 17:43

    Dear team can you please help me check on this before customer see it ?

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 9, 2024 at 18:17

    Dear team can you help me with this ?

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 9, 2024 at 19:41

    Your off canvas is the cause of jumping issue

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 9, 2024 at 19:42

    i have disabled it ASAP please solve the bug of

    point (2)

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 10, 2024 at 02:57

    When i apply this css

    .woocommerce.archive .page-heading { display: none; }

    it disables breadcrums on other pages too

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 10, 2024 at 07:36

    Dear @Sam Aulakh,

    I hope this message finds you well.

    We have noticed an issue where incorrect off-canvas content was displayed, which was due to the custom CSS previously provided for setting the offsets with the admin bar. You can view the issue here: https://prnt.sc/_e4p7orglHQj.

    We have successfully modified the custom CSS to the following variant to address this issue:

    .site-header .sticky.sticky-on > div {
        margin-top: var(--wp-admin--admin-bar--height, .01px);
    }

    Additionally, we would appreciate your assistance in clarifying a matter regarding the hidden breadcrumbs on other pages. We have implemented the custom CSS as discussed, but we have not observed any issues. To assist us in understanding the situation better, could you please provide us with screenshots or a video demonstrating the concern?

    Thank you for your cooperation and assistance.

    Best Regards,
    Jack Richardson
    8Theme’s Team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 10, 2024 at 08:17

    NA

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 10, 2024 at 08:19

    nA

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 10, 2024 at 09:00

    Wishlist bug point 2) please read whole message

    2) i checked with different login still wishlist has bugs add 4 it still shows 3 after this fix let me know what was issue for wishlist bug also it looks cracked and sometime it shows why ???

    this cracked thing shows for both hamburger and the one shown mini cart for wishlist please asap i need help on this

    https://ibb.co/frK4kFS

    https://ibb.co/yVqZXXL

    Let me know detailed fix on this
    =======================================
    BUG 3) here you said you disable it why is it showing ?

    https://ibb.co/wrhkxFb

    When i apply this css

    .woocommerce.archive .page-heading { display: none; }

    it disables breadcrums on other pages too

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 10, 2024 at 12:15

    Dear team can you please help it was urgent issue thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 10, 2024 at 12:58

    Dear @Sam Aulakh,

    I hope this message finds you well. We previously requested that you provide us with the specific pages where the breadcrumbs remain hidden even after the implementation of the CSS code we supplied. It appears that this request may have been overlooked. Without this information, we are unable to accurately diagnose and resolve the issue, as our observations indicate that the CSS additions should have addressed the problem.

    Additionally, we would like to remind you that your inquiry regarding the Wishlist feature has been addressed in a subsequent discussion. You can review the response by following this link: [https://www.8theme.com/topic/tons-of-errors-on-home-catalogue-aka-shop-page-and-individual-usal-pages-when-u-inspect/page/2/#post-403998](https://www.8theme.com/topic/tons-of-errors-on-home-catalogue-aka-shop-page-and-individual-usal-pages-when-u-inspect/page/2/#post-403998).

    For efficiency and to ensure a quicker response time, we kindly ask that you post separate questions in different topics. This approach helps prevent duplication of efforts, as it allows our support managers to address each issue independently without overlap.

    Thank you for your understanding and cooperation.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 10, 2024 at 13:33

    See the breadcrums show and if i apply this

    .woocommerce.archive .page-heading { display: none; }

    all other pages get affected can you give me a page specific to hide because when we set none categories breadcrums and products breacrums get affected too

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 10, 2024 at 13:58

    Hello @Aulakh, Sam,

    You can try to use next custom CSS:
    .post-type-archive-product .page-heading {display: none};.
    If the solution still does not help you, please, provide us the urls in private area of pages where you saw the breadcrumbs also were hidden if you add the CSS provided.

    Kind regards, Jack Richardson

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 10, 2024 at 14:01

    .post-type-archive-product .page-heading {display: none};
    this helps thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 10, 2024 at 15:18

    Hello @Aulakh, Sam,

    You’re welcome!

    Warm Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 12, 2024 at 13:43

    Dear Aulakh, Sam,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Currently Major 2 bugs Showing on shop page’' has been successfully resolved, and the topic is now closed for further responses

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