CUSTOM FONT PAGE is no longer working in new update

This topic has 7 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Ramin Rabii

  • Avatar: Ramin Rabii
    Ramin Rabii
    Participant
    January 19, 2022 at 16:14

    Hi, in new update custom font page and API authorization pages are no longer working. It is very urgent issue and appreciate your help

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 19, 2022 at 16:40

    Hello,

    Here is what I see on the front page https://prnt.sc/26frkuk What exactly does not work there? Could you explain in more detail, please? Maybe provide screenshots for better understanding.

    Regards

    Avatar: Ramin Rabii
    Ramin Rabii
    Participant
    January 19, 2022 at 16:46

    Hi Madam,

    In admin page, when you go to XSTORE dashboard and then click on Custom Font page, it shows “Sorry, you are not allowed to access this page” that means this page is not available anymore. I attached the screenshot you may check please.
    https://drive.google.com/file/d/1ZxPBfCrHLdrmFbmouuJO4ByIQX_iEfEn/view?usp=sharing
    Screenshot

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 19, 2022 at 17:17

    Hello,

    Oh, I see. Check now, please.

    Regards

    Avatar: Ramin Rabii
    Ramin Rabii
    Participant
    January 19, 2022 at 17:19

    Thanks so much, it is fixed, I also have your theme on other sites too, Does this fix apply to them as well?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 19, 2022 at 17:22

    Hello,

    Copy the wp-content/themes/xstore theme folder from the fixed site to the other sites to solve the issue.

    Regards

    Avatar: Ramin Rabii
    Ramin Rabii
    Participant
    January 19, 2022 at 17:23

    Ok thanks very much

  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘CUSTOM FONT PAGE is no longer working in new update’' has been successfully resolved, and the topic is now closed for further responses

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.