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Custom Header is not working in 6.3? - by eulenschnitt

This topic has 13 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow

eulenschnitt

Participant

May 12, 2020 at 19:28

Hello,
I updated WooPress from 4.x to version 6.3 and the custom header I have defined as a static block is not working: It is setup as this: https://drop.torben.me/Screen-Shot-2020-05-12-20-24-46.png but the frontend still shows header 18: https://drop.torben.me/Screen-Shot-2020-05-12-20-27-43.png

Can you assist?

Please, contact administrator
for this information.

#236949 Copied Theme version: 6.3

12 Answers

Rose Tyler

Support staff

May 13, 2020 at 08:45

Hello,

Please provide temporary FTP access.

Regards

#237031 Copied

eulenschnitt

Participant

May 13, 2020 at 13:17

Please see attached.

Please contact administrator
for this information.

#237069 Copied

Olga Barlow

Participant

May 13, 2020 at 20:33

Hello,

We have passed your issue to our developers and will inform you once they fix the problem.

Regards

#237144 Copied

Olga Barlow

Participant

May 14, 2020 at 12:02

Hello,

Check now.

Regards

#237213 Copied

eulenschnitt

Participant

May 16, 2020 at 09:44

Hey Olga,
what did you change? I need to know as I want to do these changes on the production site.

Thanks.

#237472 Copied

Rose Tyler

Support staff

May 16, 2020 at 13:00

Hello,

Changes were done in framework/theme-functions and theme-options files.

Regards

#237538 Copied

eulenschnitt

Participant

May 18, 2020 at 12:10

What does that mean for me? I need to copy the theme from this staging instance to production and you’ll fix it in the next version? When will the next version be available?

Thanks.

#237711 Copied

Olga Barlow

Participant

May 18, 2020 at 22:41

Hello,

Yes, copy theme from staging to production if you want to fix the issue before the update. I don’t have the exact date of the next update. I suppose it will be after the next WooCommerce plugin update.

Regards

#237785 Copied

eulenschnitt

Participant

May 21, 2020 at 19:12

Hello,
I still have a question/issue. On mobile devices, the cart in the header is missing: https://drop.torben.me/Screen-Shot-2020-05-21-20-09-06.png

Also the menu text on mobile devices is wrong and not readable: https://drop.torben.me/Screen-Shot-2020-05-21-20-10-39.png

Where can I change these two open points?

Thanks.

#238293 Copied

Rose Tyler

Support staff

May 22, 2020 at 07:49

Hello,

Provide temporary wp-admin access, please.

Regards

#238333 Copied

eulenschnitt

Participant

May 26, 2020 at 18:48

I believe my previous comment was not saved… please see attached.

Please contact administrator
for this information.

#238851 Copied

Olga Barlow

Participant

May 28, 2020 at 14:09

Hello,

Problem was caused by the file in your child theme headers/header-structure-custom.php
We have updated code there. Check now.

Regards

#239124 Copied
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