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Custom Meta Boxes – Problem after set up

This topic has 12 replies, 2 voices, and was last updated 6 years ago ago by Rose Tyler

Stefan

Participant

January 30, 2019 at 14:51

Hey support team!

After installing the theme (FTP), I get this error message:

Warning: count(): Parameter must be an array or an object that implements Countable in /wp-content/themes/lifestyle/framework/thirdparty/custom-metaboxes/init.php on line 746

What do I wrong? Can you tell me, where the problem should be!
Thanks in advance

Stefan

#208256 Copied Theme version: 1.2

11 Answers

Rose Tyler

Support staff

January 30, 2019 at 14:57

Hello,

Provide URL, temporary wp-admin and FTP access to your site, please. We’ll check what caused this issue.

Regards

#208257 Copied

Stefan

Participant

January 30, 2019 at 15:02

Hi Rose! Thank you for the quick response.

EDIT: I also added FTP credentials

Please contact administrator
for this information.

#208258 Copied

Rose Tyler

Support staff

January 30, 2019 at 15:08

Please provide FTP access.

Regards

#208259 Copied

Stefan

Participant

January 30, 2019 at 15:12

Sorry!

Please contact administrator
for this information.

#208260 Copied

Rose Tyler

Support staff

January 30, 2019 at 15:44

Could you disable the maintenance mode, temporarily?

Regards

#208261 Copied

Stefan

Participant

January 30, 2019 at 15:46

Yeah, of course. No problem.

#208262 Copied

Rose Tyler

Support staff

January 30, 2019 at 15:51

Fixed. Please check now.

Regards

#208263 Copied

Stefan

Participant

January 30, 2019 at 16:01

Seems it works now. Thank you. Did the (maintenance) plugin cause the error? Never before I had problems with it. In this case sorry for the confusion. I know actually it is one of the first steps to deactivate all plugins. My bad.

So thank you for this quick response and your help!

Regards

#208265 Copied

Rose Tyler

Support staff

January 30, 2019 at 16:06

There was a problem in one of our files. Fix for this problem will be added in the next theme update.
You can activate the maintenance plugin on site and check if there are any new errors.

Regards

#208266 Copied

Stefan

Participant

January 30, 2019 at 16:28

Yeaaah, … I did check. Plugin is active now. Looks good. No error messages any more. Excellent! Thank you!

Regards

#208267 Copied

Rose Tyler

Support staff

January 30, 2019 at 16:36

You’re welcome!
Have a nice day.

Regards

#208268 Copied
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