Hi, I have another issue, I’ve added custom fields on products using the WPC Product Options plugin by WP Clever. I added a custom product field of file upload where users can upload logo files to the product that will be added with the order summary and show in the cart, checkout, and go through the order details to email and on the order page as well.
The field works fine on the frontend image upload, but when I add it to the cart which in my case is request for a quote button is renamed. The product has been added to the cart but the uploaded image doesn’t go through and doesn’t show up in the cart or checkout and even on the thank you page, not showing in the email and on the order page as well.
The same plugin I’ve used on another site and its working like a charm but the theme is different. It’s not working here.
I’ve added some custom code in the child theme’s function.php file. I removed every custom code I did and then tested it again. It doesn’t work at all. It seems like something in the theme isn’t working. I tried to custom code the upload image field and added it to the functions.php file just to check whether it was the plugin causing the issue. But that didn’t work as well. So it’s confirmed it’s the theme issue, not the plugin.
I don’t have FTP access right now but I have installed the WP File Manager plugin if you want to check the files.
I want this functionality to work. Let me know what changes need to be made to make it work.
I want to do this ASAP.