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Custom products image showing down. - by akm_dolar

This topic has 8 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

  • Avatar: akm_dolar
    akm_dolar
    Participant
    March 12, 2021 at 12:58

    Custom products image showing down. https://prnt.sc/10jnryk

    #279040 Copied Theme version: 7.2.4
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2021 at 13:04

    Hello,

    Provide URL and temporary wp-admin access, please.

    Regards

    #279045 Copied
    Avatar: akm_dolar
    akm_dolar
    Participant
    March 12, 2021 at 13:42

    can you send me a video tutorial to fix it?

    #279061 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2021 at 14:07

    I can’t give you a solution just based on your screenshot. As was mentioned, provide URL of page and temporary wp-admin access. We will check and help you then.

    Regards

    #279070 Copied
    Avatar: akm_dolar
    akm_dolar
    Participant
    March 12, 2021 at 14:29

    check private content area

    Please contact administrator
    for this information.
    #279074 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2021 at 15:17

    Here is what I can see on your site – https://prnt.sc/10jqkb6 Isn’t it correct? What browser do you use? Try to clear cache and check one more time.

    Regards

    #279078 Copied
    Avatar: akm_dolar
    akm_dolar
    Participant
    March 12, 2021 at 17:38

    I have been checked. It will look like it. https://prnt.sc/10jt68d Previously It was working fine. now it’s showing an error,

    #279097 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 13, 2021 at 11:12

    Hello,

    I checked the mentioned page and don’t see issue anymore https://gyazo.com/a35610c830c0b365143816c76516e352
    Have you sorted it out?

    Regards

    #279154 Copied
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