This topic has 9 replies, 4 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell
Dear,
I hope this message finds you well.
Hello, DashDoor,
Thank you for contacting us and for using XStore.
Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.
We’ve edited the Home page using Elementor on your site and imported the mentioned section – https://prnt.sc/pb0or7A8POsY > https://prnt.sc/_k8eRRT-EMJe > https://prnt.sc/9NjGNOPvYmWr
Please check and edit settings further according to your needs.
Best Regards,
8Theme’s Team
Website Issues and Changes Request
DeaR,
I hope this email finds you well. I have three concerns regarding my website.
Dear @DashDoor,
We hope this message finds you well. We’re writing to provide updates and address your recent inquiries regarding our platform’s search bar functionality.
1. We have observed the display of the search bar across different devices. For your reference, here are the current displays:
– Desktop: [View Desktop Version](https://prnt.sc/3xNubb1TC-ie)
– Mobile: [View Mobile Version](https://prnt.sc/CSztvY7MMu8f)
2. As per your request, we have successfully relocated the search bar to a position below the first banner. You can review the adjustment here: [View Updated Placement](https://prnt.sc/A_djG8kPBBkX).
3. Regarding your query about changing to a text input field, we regret to inform you that this modification is not feasible at the moment. However, we value your input and encourage you to submit this feature request on our Taskboard at [8Theme Taskboard](https://www.8theme.com/taskboard/). Should this suggestion garner sufficient support from other users, our development team will consider incorporating it in future updates.
Thank you for your understanding and cooperation. Should you have any further questions or require additional assistance, please do not hesitate to contact us.
Best Regards,
8Theme’s Team.
Subject: Feedback and Request for Search Bar Enhancement
Dear,
I hope this email finds you well. I wanted to express my gratitude for the excellent work you did on my homepage, particularly the search bar element. The layout and functionality are fabulous, and everything is working seamlessly. Thank you for your effort and help.
Dear @DashDoor,
We regret to inform you that the open-end text field is currently not supported. Below is a link to the types of fields that are supported at this time:
[Supported Field Types](https://prnt.sc/4mBoWQQbKDLI)
We highly value your suggestions and encourage you to submit this feature request on our [8Theme Taskboard](https://www.8theme.com/taskboard/). If your suggestion receives significant backing from other users, our development team will consider including it in our future updates.
Additionally, if you require personalized customization services, please feel free to submit a request via our customization panel at the following link: [8Theme Customization Panel](https://www.8theme.com/account/#etheme_customization_panel). This service allows direct engagement with our technical team to cater to your specific needs.
Please be aware that our customization services are subject to additional charges, which will be determined based on a detailed assessment of your request.
Thank you for your understanding and cooperation.
Best Regards,
The 8Theme Team
Dear Sir,
I hope this message finds you well. I REALLY APPRECIATE IT IF YOU DO THIS.
Dear @DashDoor,
We have done everything within our capacity to assist you; however, your recent requests exceed the scope of the basic support we provide through the forum. A member of our team has already responded to your inquiry, but you continue to repeat the request, asking for actions beyond what is outlined in our support policy. This places us in a difficult position.
We kindly ask for your understanding in this matter.
Best Regards,
The 8Theme Team
Dear DashDoor,
We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!
Click here to spread the love: https://themeforest.net/downloads
Thank you for being an integral part of our journey!
Best Regards,
The 8Theme Team
The issue related to '‘Custom Search Bar Element Request plz help’' has been successfully resolved, and the topic is now closed for further responses