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Customer registration form redirecting to my account without email verificatiom

This topic has 3 replies, 3 voices, and was last updated 9 months, 2 weeks ago ago by Andrew Mitchell

HadiHassoun

Participant

February 1, 2024 at 19:38

i am facing an issue with customers when they register on the website using the registration form, once the user enters his email and press register the user get redirected directly to my account page and added to the users list without any email verification.

is there any way to make email verification before he is successfully registered on the website?

#382162 Copied Theme version: 9.2.5

2 Answers

Tony Rodriguez

Support staff

February 2, 2024 at 07:43

Hello, @HadiHassoun,

Thank you for using our theme and for contacting us.

To address the issue you are experiencing with account creation on the “My Account” page, we kindly ask that you follow the instructions outlined below:

1. Access your WordPress dashboard.
2. Navigate to the WooCommerce section and select ‘Settings’.
3. Click on the ‘Accounts & Privacy’ tab.
4. Within the ‘Account Creation’ section, please configure the settings to match the configuration shown in the following image: https://ibb.co/L1FjWGb

For additional guidance, we encourage you to consult our theme documentation, which can be found at the following link: https://www.8theme.com/documentation/xstore/woocommerce/enabling-user-registration-on-website/

Should the issue persist after following these steps, we request that you capture a video recording of the problem to facilitate a more comprehensive understanding on our end. You may upload the video to a file-sharing service, such as WeTransfer https://wetransfer.com/ and share the URL with us.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

We kindly recommend that you take a complete backup of your site before proceeding.

We appreciate your cooperation and look forward to assisting you in resolving this matter.

Warm regards,
The 8theme Team

Please contact administrator
for this information.

#382178 Copied

Andrew Mitchell

Support staff

February 2, 2024 at 13:29

Dear HadiHassoun,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#382224 Copied
Tagged: customer registration form, efficient registration process, email verification bypass, my account redirect, secure woocommerce themes, user-friendly woocommerce, wordpress woocommerce themes
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Customer registration form redirecting to my account without email verificatiom

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