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Customily Integration With Theme Gives Error

This topic has 2 replies, 2 voices, and was last updated 2 hours, 15 minutes ago ago by Rose Tyler

Sera

Participant

March 1, 2025 at 10:17

Hi, I want to use Customily for responsive product customization on product page. There is error with WooCommerce and Customily. How can I use customily on site, or do you have customization widget?

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1 Answer

Rose Tyler

Support staff

March 1, 2025 at 10:38

Hello, Sera,

Thank you for getting in touch with us.

1/ We are writing to inform you about an issue related to the usage of your XStore theme license in accordance with Envato’s license policy.

As per Envato’s terms and conditions, 1 license of the XStore theme can be used exclusively for 1 live, active project. This means that each project, website, or domain requires its own unique license. Using a single license for multiple projects or domains violates the license agreement and may result in restrictions on future updates, support, and other services associated with the theme.

We kindly request you to verify your usage and ensure compliance with the licensing policy.
Read more – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

2/ Please note that we do not guarantee full compatibility of our theme with all third-party plugins, nor can we provide support for such plugins. In some cases, additional customization of either the theme or the plugin may be required to ensure they work together. Unfortunately, it is not feasible for the theme author to ensure compatibility with all existing plugins, and such customization falls outside the scope of our standard support.
We would recommend you contact support of the mentioned WooCommerce and Customily plugins.

Warm Regards,
The 8Theme Team

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