Customiser not making changes on the frontend – XSTORE Landing Watch Demo

This topic has 2 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler

  • Avatar: Prefect
    Prefect
    Participant
    January 7, 2021 at 07:32

    Hi, i tried changing the logo through Dashboard > XSTORE > Header builder > Logo and after i clicked published no changes at the front.

    I’ve installed a caching plugin but still no luck.

    I also got this error after importing the demo – http://www.prefectstore.com.au/wp-content/uploads/2016/09/Screen-Shot-2021-01-07-at-4.48.11-pm.png

    I’ve provided a temporary wordpress access for you to have a look.

    Please help fix this, very frustrating. Not a good experience.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 7, 2021 at 08:11

    Hi,

    1) Theme Options > Header builder > Multiple headers > edit custom header for the Home page.Watch this video – https://youtu.be/BpeXfzNwkOc
    2) Sometimes when you import demo with a great number of the images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0
    Default WooCommerce pages are installed now.

    Regards

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