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Customize and personalize the theme according to your preferences and requirements.

This topic has 39 replies, 3 voices, and was last updated 11 months ago ago by Luca Rossi

Taalaki Abaya

Participant

March 19, 2024 at 10:54

Hello 8theme,

I appreciate your assistance.

Regarding the Contact Form, I believe there might be a conflict or another issue between the form and the email builder of the theme. This is the first time I’ve encountered email issues in WordPress. I attempted to resolve it by using the WP Mail SMTP plugin you recommended, but unfortunately, Zoho is not free. Therefore, I tried using the default PHP method and configured my emails to be built in Zoho, but the emails still aren’t being sent. My emails in Zoho are info@taalakiabaya.com and mails@taalakiabaya.com. My primary email address is taalakiabaya@gmail.com. Could you please check if there’s a conflict or another issue? Despite trying several methods, the issue persists.

Regarding the word “Custom” in the n2t_text_strings method in functions.php, I attempted to translate it into Arabic, but it’s still not appearing. Similarly, the word “wishlist” in the bottom menu for mobile devices is also not displaying correctly. Additionally, there are some products where the images aren’t appearing in the single product detail section, but these products are in the private section.

Thank you,
Taalakiabaya

Please contact administrator
for this information.

#387494 Copied
Luca Rossi

Support staff

March 20, 2024 at 05:52
Hi @Taalaki Abaya,

Regarding the Contact Form, I believe there might be a conflict or another issue between the form and the email builder of the theme. This is the first time I’ve encountered email issues in WordPress. I attempted to resolve it by using the WP Mail SMTP plugin you recommended, but unfortunately, Zoho is not free. Therefore, I tried using the default PHP method and configured my emails to be built in Zoho, but the emails still aren’t being sent. My emails in Zoho are info@taalakiabaya.com and mails@taalakiabaya.com. My primary email address is taalakiabaya@gmail.com. Could you please check if there’s a conflict or another issue? Despite trying several methods, the issue persists.

Firstly, we suggest you to contact to your hosting provider first. Our email builder is made for WooCommerce only and it will not affect to Contact Form or sending emails.

Regarding the word “Custom” in the n2t_text_strings method in functions.php, I attempted to translate it into Arabic, but it’s still not appearing. Similarly, the word “wishlist” in the bottom menu for mobile devices is also not displaying correctly. Additionally, there are some products where the images aren’t appearing in the single product detail section, but these products are in the private section.

You have put the : after the custom text:

case 'Custom:' : $translated_text = 'التشكيلات:'; break;

The correct code should be, we’ve already corrected it for you:

case 'Custom' : $translated_text = 'التشكيلات'; break;

For the images of product, we couldn’t reproduce the issue you reported:

https://www.awesomescreenshot.com/video/25974348

Warm regards,
The 8Theme Team
#387600 Copied
Taalaki Abaya

Participant

March 20, 2024 at 16:47

Dear 8theme Team,

I hope this message finds you well.

Firstly, I would like to express my gratitude for your prompt response.

Regarding the products on my website, I’ve noticed an inconsistency with the product images not appearing initially on the product detail page. This issue seems sporadic, as sometimes the images show up while other times they do not. Could you please conduct a thorough check of the products listed on my website? Whenever you encounter a product with missing images, kindly investigate the reasons behind it and provide me with insights into the issue.

Additionally, I have a query regarding the translation process, particularly for the attached image. Could you guide me on how to modify and translate the text displayed on this page into Arabic?

I appreciate your attention to these matters and eagerly await your guidance.

Thank you for your assistance.

Warm regards,
Taalaki Abaya

Files is visible for topic creator and
support staff only.

#387714 Copied

Luca Rossi

Support staff

March 21, 2024 at 16:49

Hi @Taalaki Abaya,

Regarding the products on my website, I’ve noticed an inconsistency with the product images not appearing initially on the product detail page. This issue seems sporadic, as sometimes the images show up while other times they do not. Could you please conduct a thorough check of the products listed on my website? Whenever you encounter a product with missing images, kindly investigate the reasons behind it and provide me with insights into the issue.

We will investigate more on this issue then get back to you.

Additionally, I have a query regarding the translation process, particularly for the attached image. Could you guide me on how to modify and translate the text displayed on this page into Arabic?

For this text, please go to XStore > Theme Options > Wishlist then change this text:

https://prnt.sc/NRQ3V2HJZZgW

Warm regards,
The 8Theme Team

#387929 Copied

Taalaki Abaya

Participant

March 22, 2024 at 02:31

Hello 8theme Support Team,

Firstly, I would like to express my gratitude for your recent correspondence.

I am reaching out to address a couple of concerns regarding my website. Firstly, I have noticed an intermittent issue with the single product image not displaying correctly. It seems that occasionally the image fails to appear as expected.

Additionally, I have encountered an issue with the product display on the shop page. After specifying a certain number of products to be displayed, for example, 18 products, I have observed some spacing-related anomalies occurring in the middle of the page.

Moreover, I am seeking guidance on how to rename the button labeled “Return to Shop” in Arabic on the Wishlist page. I have been unable to locate the appropriate setting for this adjustment.

Your assistance in resolving these matters would be greatly appreciated.

Thank you for your attention to these concerns.

Best regards,
Taalakiabaya

Files is visible for topic creator and
support staff only.

#387971 Copied

Luca Rossi

Support staff

March 22, 2024 at 09:08

Dear Taalaki Abaya,

We hope this message finds you well.

We are reaching out to inform you that we have successfully translated the text using the LocoTranslate plugin, as per your request. You can review the translated content at the following link:

[https://prnt.sc/gIygnSEIayla](https://prnt.sc/gIygnSEIayla)

However, we have encountered an issue with the four-column layout on the shop page when using the Right-to-Left (RTL) style. To address this, we have temporarily adjusted the layout to three columns, which appears to be functioning correctly at present. You can view the current layout here:

[https://prnt.sc/P2JX3UqYc07s](https://prnt.sc/P2JX3UqYc07s)

We kindly request that you take a moment to review the changes and confirm whether the solution meets your requirements.

Thank you for your attention to this matter. We look forward to your feedback.

Best Regards,
The 8Theme Team

#388012 Copied

Taalaki Abaya

Participant

March 22, 2024 at 16:44

Dear 8Theme,

Thank you for your assistance.

Regarding the Arabic translation of the button, it looks good, thank you. However, regarding the four-column layout with three products, it’s not visually pleasing. I would prefer it to be a four-column layout and resolve the issue of the empty space that appears. Additionally, the display of three products per row is affecting the layout of two products per row on mobile devices. Could you please look into the responsiveness issue and try to resolve it?

Thank you,
TaalakiAbaya

#388154 Copied

Taalaki Abaya

Participant

March 23, 2024 at 10:30

Hello 8theme,

Following up on my previous email, I’ve decided to keep three products per row, which is fine. However, I noticed another issue on the Filter page—the products appear too small. Could you please review the responsiveness of the products in relation to your recent changes? It seems to be affecting multiple devices or pages.

Additionally, I’d like to hide the “Sort by producers” section (where “bike, Bloom,..”) since I don’t currently have this feature on my site. Could you please advise on how to hide it?

Thank you,
TaalakiAbaya

Files is visible for topic creator and
support staff only.

#388195 Copied

Luca Rossi

Support staff

March 25, 2024 at 08:40

Hi @Taalaki Abaya,

Following up on my previous email, I’ve decided to keep three products per row, which is fine. However, I noticed another issue on the Filter page—the products appear too small. Could you please review the responsiveness of the products in relation to your recent changes? It seems to be affecting multiple devices or pages.

We’ve fixed this issue for you by changing the number product per row to 3:

https://prnt.sc/7ggl8w23_edj

Additionally, I’d like to hide the “Sort by producers” section (where “bike, Bloom,..”) since I don’t currently have this feature on my site. Could you please advise on how to hide it?

Please navigate to this Widgets manager: https://taalakiabaya.com/wp-admin/widgets.php then remove the Filter product by Brands widget: https://prnt.sc/an0KbS5-eK79

Best Regards,
The 8Theme Team

#388429 Copied
Tagged: best woocommerce themes, customize woocommerce themes, personalize woocommerce themes, preferred woocommerce themes, requirement-specific woocommerce themes
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