Return to previous page

Customize menu is so laggy and cant do anything on it

This topic has 9 replies, 3 voices, and was last updated 1 days ago ago by Andrew Mitchell

joebuston

Participant

February 18, 2025 at 16:27

Hello so the customize menu which let me use the header builder and the other things is so laggy and slow with so big delay how we can fix it? Also below the header there is some gap which i’d like to be removed and i’d like the main background color to be setted to #0b0b11 thanks

Content is visible for topic creator and
support staff only.

#434686 Copied Theme version: 9.4.7

8 Answers

joebuston

Participant

February 18, 2025 at 16:29

and make the main menu navigation font weight to 600

#434687 Copied

joebuston

Participant

February 18, 2025 at 16:30

also everything else on the website is fast but only the customize menu is slow and laggy

#434688 Copied

Rose Tyler

Support staff

February 18, 2025 at 16:59

Hello,

Thank you for reaching out to us.

1/ We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

2/ Please provide a screenshot of the mentioned gap.

3/ Header Builder > Main menu > select Font Family and then you will be able to set the font weight.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

#434691 Copied

joebuston

Participant

February 18, 2025 at 17:15

could you try to disable one by one every third party plugin till you find which one cause it also the gap is gone and for the background color i had to put css for page wrapper

#434692 Copied

joebuston

Participant

February 18, 2025 at 20:41

also can u center the footer copyright

#434712 Copied

joebuston

Participant

February 18, 2025 at 21:21

i found and fixed the customization menu but please center the copyright and from cart page remove the search bar and tell me if i want from where i can remove the categories sidebar from shop page but dont remove it just tell me

#434714 Copied

Rose Tyler

Support staff

February 19, 2025 at 08:10

Hello,

1/ https://prnt.sc/K9CtdHy9tavv > https://prnt.sc/r-sqIHxcAyfl

2/ https://prnt.sc/-yr1nZ75Ouzj > https://prnt.sc/mEwjylYL1sqN

3/ Theme Options > Woocomemrce (Shop) > Shop > Shop page layout > Sidebar position.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

#434736 Copied

Andrew Mitchell

Support staff

February 19, 2025 at 13:06

Dear joebuston,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#434761 Copied
Viewing 9 results - 1 through 9 (of 9 total)

The issue related to '‘customize menu is so laggy and cant do anything on it’' has been successfully resolved, and the topic is now closed for further responses

Customize menu is so laggy and cant do anything on it

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection