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Customize the product page - by MAHDAR - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 1 years ago ago by MAHDAR

MAHDAR

Participant

November 14, 2023 at 00:37

Hello good time

I installed the theme but it lacks some customization options

And I uninstalled and installed the theme, but it didn’t work

And also Max execution time: whatever I did, it didn’t work and it stays at 0.

Please, contact administrator
for this information.

#373659 Copied Theme version: 9.2.3

8 Answers

Rose Tyler

Support staff

November 14, 2023 at 08:36

Hello, MAHDAR,

We hope this message finds you well.

Thank you for reaching out to us.

1/ These settings are hidden https://prnt.sc/1omfivsUxwOd when Single Product Builder is activated https://prnt.sc/qjhN9E2SDU82

2/ Please check WooCommerce > Status > PHP time limit in WooCommerce > Status. Do you have the same value there? If it is the same (0), contact your hosting provider and ask why this happens.

We hope this information is helpful.

Kind Regards,
8theme team

#373684 Copied

MAHDAR

Participant

November 14, 2023 at 08:55

Hello, good time,
thank you for your help, but the page of creating the product page does not load at all, please watch the video

Please contact administrator
for this information.

#373688 Copied

Rose Tyler

Support staff

November 14, 2023 at 10:19

Hello, MAHDAR,

Thank you for your video.

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

Kind Regards,
8theme team

#373705 Copied

MAHDAR

Participant

November 14, 2023 at 11:59

I disabled all the extra plugins
I also cleared the cache, but it didn’t work

It is possible to check

#373722 Copied

Rose Tyler

Support staff

November 14, 2023 at 13:54

Hello, MAHDAR,

We wish to inform you that your inquiry has been forwarded to another specialist for a more detailed review.
Please be patient and do not change access.

Kind Regards,
8theme team

#373733 Copied

MAHDAR

Participant

November 14, 2023 at 17:01

OK, thank you

There seems to be a problem with php version 8

#373764 Copied

Rose Tyler

Support staff

November 14, 2023 at 17:18

Hello, MAHDAR,

We can’t log in https://prnt.sc/yMK-lYx3NMdG Have you changed credentials because the problem was solved after downgrade the PHP version?

Kind Regards,
8theme team

#373766 Copied

MAHDAR

Participant

November 14, 2023 at 17:22

Yes, it was done

Thankful

#373768 Copied
Tagged: custom woocommerce page, optimized woocommerce layout, personalize woocommerce products, product page design, responsive wordpress store, woocommerce customization, wordpress templates
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