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Customizer and Shop Media is not working

This topic has 2 replies, 2 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

  • Avatar: mysfclk
    mysfclk
    Participant
    June 13, 2021 at 16:31

    Hey,
    Can you help me? Thanks.

    Please, contact administrator
    for this information.
    #290822 Copied Theme version: 7.2.10 WooCommerce version: 5.4.1
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 14, 2021 at 12:40

    Hello,

    1) Issue with the images related to thumbnail generation. Go to Tools > Regenerate thumbnails > Regenerate all the thumbnails. Check the shop after that.

    2) Issue with the customizer was related to the out-of-date version of the theme and up to date version of the XStore core plugin that you used. I have updated the theme. Check now.

    Regards

    #290867 Copied
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