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Customizer and Shop Media is not working

This topic has 2 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

mysfclk

Participant

June 13, 2021 at 16:31

Hey,
Can you help me? Thanks.

Please, contact administrator
for this information.

#290822 Copied Theme version: 7.2.10 WooCommerce version: 5.4.1

1 Answer

Olga Barlow

Support staff

June 14, 2021 at 12:40

Hello,

1) Issue with the images related to thumbnail generation. Go to Tools > Regenerate thumbnails > Regenerate all the thumbnails. Check the shop after that.

2) Issue with the customizer was related to the out-of-date version of the theme and up to date version of the XStore core plugin that you used. I have updated the theme. Check now.

Regards

#290867 Copied
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