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Customizer shows different site than actual

This topic has 4 replies, 3 voices, and was last updated 5 years, 8 months ago ago by Rose Tyler

  • Avatar: modernwebcompany
    modernwebcompany
    Participant
    April 5, 2019 at 19:18

    I’m trying to change the colors of the top bar and i go into theme options and i changed the color. The problem is when i go into the page the color isn’t changed but when i go into customizer the color is changed. I’m not sure whats going on here.

    Please, contact administrator
    for this information.
    #212047 Copied Theme version: Version: 5.1.6.1 WooCommerce version: Version 3.5.7
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 6, 2019 at 06:41

    Hi there
    Did you have any third-party plugit? Check please it and clean the browser cache.
    Regards

    #212055 Copied
    Avatar: modernwebcompany
    modernwebcompany
    Participant
    April 14, 2019 at 18:45

    i haven’t installed any plugin besides the xstore plugins. Yes i’ve cleaned by browser cache and have even tried it on different computers it never changes.

    #212402 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2019 at 07:01

    Hello,

    I can’t see your site http://prntscr.com/nc1562 Please provide the correct password.
    Also, provide temporary wp-admin access.
    Waiting for your reply.

    Regards

    #212408 Copied
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