Dashboard/products/ select all checkbox error

This topic has 4 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Jack Richardson

  • Avatar: redfirm
    redfirm
    Participant
    January 9, 2025 at 18:36

    It seems the Select all checker-box does not work in this theme. as you can see in the image. clicking on it just works with that specific checker box, but all the products are still left unselected.

    Please, contact administrator
    for this information.
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    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 10, 2025 at 07:51

    Hello, @redfirm,

    Thank you for contacting us and for using XStore.

    After reviewing the error log, we have identified that the issues appear to be related to the Dokan plugin. To address this, we have rolled back the Dokan plugin to version 3.13.1, which has resolved the problem on our end.

    However, we kindly request your assistance in rolling back the Dokan Pro plugin to version 3.13.x as well. Currently, the XStore theme is not yet compatible with the latest version of the Dokan plugin, and our development team is actively working on resolving this compatibility issue.

    We greatly appreciate your support and look forward to your assistance in this matter.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: redfirm
    redfirm
    Participant
    January 10, 2025 at 09:53

    Do you have any idea when your team will work correctly with dokan?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 10, 2025 at 16:51

    Dear @redfirm,

    We kindly request your assistance in verifying that this issue does not occur with other themes, such as Storefront. Since the table in question is not coded within our theme, it is possible that the issue may also arise with other themes. If this is the case, it would indicate that the problem lies with Dokan itself.

    In such a scenario, we recommend reaching out to Dokan’s support team for further assistance.

    Thank you for your understanding and cooperation.

    Best regards,
    Jack Richardson
    8Theme Team

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