Deactivate domain licence please help me

This topic has 2 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Andrew Mitchell

  • Avatar: 15n7
    15n7
    Participant
    July 15, 2023 at 08:15

    Hi,

    for some reason I can’t deactivate the license from http://.saja.sk which doesn’t even exist. please can you do it for me? Site https://www.saja.sk used another theme and i need use xstore theme on other website.

    Thank you

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 15, 2023 at 13:05

    Hello, 15n7,

    We have resolved your issue.

    In situations where you find yourself without access to your website and are unable to deactivate it using the XStore admin panel, we provide a simple solution through the 8theme dashboard. You can conveniently deactivate your website by utilizing the features available in the 8theme dashboard.

    For more information, please visit https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites//

    Best Regards,
    8Theme’s Team

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