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Deactivate license - by slider521 - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

slider521

Participant

May 28, 2018 at 15:19

Hello Guys,

I have some problem with my license, i used on temporary subdomain to test everything and i clicked to deactivate the template to install on another domain.
When i try to install on another domain he say limited reach.

I wait your answer.
Thanks in advance!

Please, contact administrator
for this information.

#193695 Copied

7 Answers

lg731

Participant

May 29, 2018 at 07:22

Hello,
I am having the same problem. I am currently using the purchase code on my existing web site. I used the purchase code on a testing site (on my computer, not live on the internet): I just deactivated the purchase code from my local testing site. I want to move my existing website to a new web host, but when I tried to use my purchase code for a testing site on the new web host, I get the error message about the code used too many times. Can you please help me deactivate the purchase code from the testing site on my computer, so I can set up a test site with the new web host? Thank you.

#193710 Copied

Rose Tyler

Support staff

May 29, 2018 at 07:32

Hello @slider521,

Please try to activate theme now.

Regards

#193712 Copied

Rose Tyler

Support staff

May 29, 2018 at 07:34

Hello @lg731,

Please provide your purchase code in the Private Content area.

Regards

#193713 Copied

lg731

Participant

May 29, 2018 at 15:27

Hello Rose,
Please check the private content area now for the purchase code.
Thank you!

Please, contact administrator
for this information.

#193794 Copied

Rose Tyler

Support staff

May 29, 2018 at 15:33

Hello @lg731,

Please try to activate theme now.

Regards

#193796 Copied

lg731

Participant

May 29, 2018 at 16:38

That worked! Thank you Rose.

#193802 Copied

Rose Tyler

Support staff

May 30, 2018 at 08:06

Hello @lg731,

You’re welcome!

Regards

#193833 Copied
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