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Deactivate license from test site - by babip

This topic has 3 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Rose Tyler

  • Avatar: babip
    babip
    Participant
    October 11, 2017 at 20:28

    Hi there,
    I used test domain to test xStore site. I wanted to reinstall that but forgot to deactivate my license before uninstalling wordpress. Now I can’t activate xStore again since it is reached limit of use.
    Can you help.
    8theme userid : babip
    I have raisedd this issue yesterday almost 18 hours before and filled up TF form, i have not yet got any resolution.
    Its getting frustrating and I don’t want to judge support capabilities just from one incident.
    I need help
    Thanks
    Arpan (BAB)

    Please, contact administrator
    for this information.
    #174867 Copied
    2 Answers
    Avatar: babip
    babip
    Participant
    October 12, 2017 at 03:17

    Hi there,
    Is anyone looking in to this query ?
    Its been 28 hours since Its been raised

    #174879 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 12, 2017 at 08:01

    Hello,

    Please try to activate theme now.

    Regards

    #174888 Copied
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