Deactivate license from test site (localhost)

This topic has 4 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

  • Avatar: Gianpiero_Franchino
    Gianpiero Franchino
    Participant
    August 13, 2020 at 11:29

    Hi there,
    I used test domain to test xStore site. I wanted to reinstall that but forgot to deactivate my license before uninstalling WordPress. Now I can’t activate xStore again since it is reached limit of use.
    Can you help me, please?

    Thanks

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 13, 2020 at 12:42

    Hello,

    What version of WP do you use? There is an issue with activation when WP is 5.5, so downgrade the WP version or update the theme and Core plugin (latest versions can be downloaded from here – https://www.8theme.com/downloads/ ).

    Regards

    Avatar: ricardo
    ricardo
    Participant
    January 25, 2023 at 21:02

    I need to recover the license of a website with the xstore theme that no longer works or I don’t remember which website to place it on
    please delete or tell me how I should do to delete it and be able to use it again

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2023 at 08:12

    Hello, Ricardo

    Please check the Private Content area

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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