Deactivate Pupup – from homepage - by Peter

This topic has 6 replies, 3 voices, and was last updated 5 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: Peter
    Peter
    Participant
    July 1, 2024 at 11:26

    Where can I disable this popup from the main page?

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    July 1, 2024 at 11:31

    Hello, @Peter,

    Thank you for contacting us and for using XStore.

    To assist you more effectively, could you kindly provide a screenshot of the popup that you wish to disable? This will help us understand your requirements better.

    Additionally, we would appreciate it if you could provide access to your site’s wp-admin area. Please ensure that this information is shared securely in the private content area, allowing us to review your settings closely and offer precise support.

    Before proceeding, we strongly recommend that you take a complete backup of your site to safeguard your data.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Peter
    Peter
    Participant
    July 1, 2024 at 11:34

    There is only one popup on the home page

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    July 1, 2024 at 11:38

    Hello, @Peter,

    Thank you for providing the screenshot.

    We are pleased to inform you that you can enable or disable your Newsletter popup by navigating to Dashboard > XStore > Theme Options > Header Builder > add/delete Newsletter widget.

    To help you with the process, we have created a video which can be viewed here: https://gyazo.com/4852cd322dea195dcef111ac5838ac91

    Please watch it in its entirety and follow the steps shown.

    Additionally, this newsletter is created using a Static Block, which can be edited from the Static Blocks section, so you can edit Static Block content from Static Blocks > edit newsletter block as per your requirements.

    We wish you all the best.

    Best Regards,
    8Theme’s Team

    Avatar: Peter
    Peter
    Participant
    July 1, 2024 at 11:43

    Thanks for help

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 1, 2024 at 11:43

    Dear Peter,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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